This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

NC Toyota Dealer False Ad

Yesterday I contacted Rice Toyota (336-954-****) to make a purchase on the NEW Silver Venza XLE Hybrid with Boulder interior...they called it birch...pictured as NEW and shown with only 4 miles. After agreeing to the bottom line price we started to discuss financing and I learned the car was NOT NEW, but rather Certified New as it had been titled back to the same dealership! In addition I discovered it had over 700 miles on it - not the 4 miles clearly advertised on your CARGURUS site. Consequently, Rice Toyota refused to provide both Lease financing, AND regular New Car (ownership) financing! And this was AFTER we had agreed on price. I double-checked their CARGURUS listing just now and saw they had made no attempt to update and correct the FALSE AND MISLEADING information. We fully expected to be able to lease this vehicle, since it was listed as NEW! This development completely nixed the sale and purchase. PLEASE contact Rice Toyota General Manager, Mary Rice and instruct her to correct her ad IMMEDIATELY so that no other unsuspecting purchaser has to go through the hellish experience of expecting to negotiate a car long sought, only to be totally disappointed in the dealership's refusal to make good on their advertised car. Or, you might wish to ban them from using CARGURU altogether. There are still laws against baiting and switching are there not? Thank you. John Keilman 2883 Trailwood Drive SE, Southport, NC 28461. CELL: 910367****

User's recommendation: Do not believe ads from this dealership.

View full review
ID
#2320934 Review #2320934 is a subjective opinion of poster.
Service
Cargurus Auto Advertisement
Cons
  • Honesty in dealer ads
Preferred solution
My solution is to have Rice Toyota correct their misleading and false ad with you folks and then order the car they did not make good on and agree to lease the car to me with the same trade-in value already negotiated and deliver the car to me in Southpo.

Other Product Review

Bottom line DO NOT GO HERE!!! GO TO COX Toyota in Burlington.They treat you right !!!Rice Toyota will lie to you about work they do and then have the nerve to try and get you to pay for it .
View full review
ID
#651270 Review #651270 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Reason of review
Pricing issue

Car Lease Review

I'm so pissed about the fact that rice Toyota in Greensboro is getting away with a illegal action. My wife took out a lease in her own name and after reading over the contract after we were able to locate the alleged contract we found out that rice Toyota illegally put my SS# and my license # on her contract without my permission. Audie P
View full review
ID
#571128 Review #571128 is a subjective opinion of poster.
Location
Athens, Tennessee
Reason of review
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article