Ricart Automotive Group
3
TOTAL REVIEWS
Anonymous
Ricart Automotive Group - Review in Dealers category
*** ricart.The fact that i have been looking for a nice vehicle for awhile. I decided to go to ricart thought they would help me instead they wanted to put me in a vehicle that i wouldnt even put my worst enemy in. Did not make me feel comfortable or confident about anything everthing they did was very pressured. The guy said i either purchase something now because nobody else will except me. And he said that i cant clean up my credit in no way at all. He was very rude and wouldn't listen to the way my job is set up he didnt give a ***.*** him *** ricart
Reason of review:
Poor customer service
Declan Dzn
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Fort Lauderdale, Florida
Ricart Automotive Group Oil Change Review from Fort Lauderdale, Florida
on September 16th I had an appointment for an oil change, my oil change appointment was at 11:45 a.m., got there and the young lady that was taking care of me and for me that my vehicle will be done at 1 o'clock, didn't have a problem with that if I had my two year old toddler, took there courtesy van took me home, received a call at 1:46 stating that the courtesy , was on their way to come pick me up 215 roll around no pick up call back up therethe young lady informed me that courtesy van was on his way . This was at 2:15 3 o'clock run around no pick up starting to get upset at this point. Call back up there at 3:15 the woman told me I'll be leaving in 20 minutes. Call back up there at 3:35 they did have no answer for me. 4 o'clock he picks me up talking about being an unsatisfied customer I will never go back. And the only thing they can say is sorry and I had to call off of work today because of them money out of my pocket I never go back to Ricart Megamall for nothing that's where I got my car from which is so sad
Anonymous
NEVER BUY FROM RICART MEGAMALL
My experience with Ricart has been extremely terrible. Roughly two weeks ago I purchased a gently used 2013 vehicle that was in pristine condition. As you may know, Ricart offers free car washes for purchasing your vehicle with them. I took advantage of what I thought to be a perk they offered but it ended up a disaster. The car wash put over 7 scratches on my car and has chipped the paint off my hood (my vehicle is black, leaving a white speckled look). I brought it to the attention of the supervisor on duty, Timothy, and he was extremely unsympathetic. He told me he could have someone look at the scratches and see if he could have it buffed out but he doesn't have a timeframe as to when they could look at it or how long it would take to buff. As far as my hood and the side of my vehicle having chipped paint, he told me it easily could have been there prior to me purchasing the vehicle. Timothy educated me that they put a wax coating on the car so you could not see any chips/scratches at the time of purchase. I showed him a before picture of my car with no chips and he told me he couldn't tell from the picture so I took one on the spot and the chips were blatantly visible. He said he is not willing to have my hood repainted or fixed. At most, he could attempt to have them wax my car again to mask the chips, in turn, never being able to get a car wash again. I would NEVER purchase another vehicle from them and I advice you not to either. I am telling everyone I know about the rude, unhelpful, non empathetic and *** customer service they provide.
Reason of review:
Bad Quality, Damaged/Defective, Terrible Customer Service
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Ricart Automotive Group