Ricardo Beverly Hills
Ricardo Beverly Hills Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ricardo Beverly Hills has a 3.0 star rating from 2 reviews. Consumers are mostly neutral with mixed feedback on product quality and service.
Key Takeaways for Future Customers
- Ricardo Beverly Hills reviews note durable luggage but some defects in wheels and handles.
- Expect limited clarity on repair procedures and concerns about price level and discounts and special offers.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service responsiveness.
- Reports of defective carry on suitcase handles and uneven wheels needing luggage repair.
Positive Feedback
Some customers report general satisfaction with Ricardo Beverly Hills products and brand reputation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ricardo Beverly Hills has a 3.0 star rating from 2 reviews. Consumers are mostly neutral with mixed feedback on product quality and service.
Key Takeaways for Future Customers
- Ricardo Beverly Hills reviews note durable luggage but some defects in wheels and handles.
- Expect limited clarity on repair procedures and concerns about price level and discounts and special offers.
Negative Feedback / Risk Areas
- Recurring customer complaints about customer service responsiveness.
- Reports of defective carry on suitcase handles and uneven wheels needing luggage repair.
Positive Feedback
Some customers report general satisfaction with Ricardo Beverly Hills products and brand reputation.
Media from reviews
Queens, New York
Need to return the airline replaced luggage
The luggage is not comparable to the one damaged. It is also very small
Delta informed me to return it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed luggage repair
- - Wheels are uneven and chipped, causing a thumping noise.
- - Removing wheels requires disassembly; share quick repair steps for a Christmas gift.
Wheels are uneven due to partial chipping off pieces making a thumping noise when pulling. Looked to see if I could repair by ordering your wheels, but there is no way I could remove the wheels without removing parts of the suitcase.
Can you please let me know your procedure to make this repair happen quickly. It will be a Christmas gift.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective ricardo carry on suitcase
- - The expandable Ricardo carry-on suitcase had a jammed handle.
- - The handle wouldn't rise, causing back strain.
- - Please tell me where to send photos.
i have a expandable ricardo carry on suitcase
i am generally very happy with your products, however i am terribly disappointed with this carry on case that i have. i was travelling a few weeks ago with it and the handle jammed and didn't want to go up and therefore i hurt my back as i had to carry it. it was a little disconcerting but i know you are a reputable company and i am sure you will renew my trust in you by helping me and replacing my suitcase, as all reputable companies that i deal with do.
please let me know if you need some pictures and where i can send them.
looking forward to a favourable reply soon
yours trully,
manny
Preferred solution: Full refund
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