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Ricardo Beverly Hills

Ricardo Beverly Hills

www.ricardobeverlyhills.com
What is your customer experience with Ricardo Beverly Hills?

Ricardo Beverly Hills Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ricardo Beverly Hills has a 3.0 star rating from 2 reviews. Consumers are mostly neutral with mixed feedback on product quality and service.

Key Takeaways for Future Customers

  • Ricardo Beverly Hills reviews note durable luggage but some defects in wheels and handles.
  • Expect limited clarity on repair procedures and concerns about price level and discounts and special offers.

Negative Feedback / Risk Areas

  • Recurring customer complaints about customer service responsiveness.
  • Reports of defective carry on suitcase handles and uneven wheels needing luggage repair.

Positive Feedback

Some customers report general satisfaction with Ricardo Beverly Hills products and brand reputation.

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Media from reviews

Ricardo Beverly Hills - Need luggage repair
Ricardo Beverly Hills - Need luggage repair - Image 2
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Anonymous
map-marker Queens, New York

Need to return the airline replaced luggage

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The luggage is not comparable to the one damaged. It is also very small

Delta informed me to return it

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Arista Dbn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need luggage repair

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AI Highlights
  • - Wheels are uneven and chipped, causing a thumping noise.
  • - Removing wheels requires disassembly; share quick repair steps for a Christmas gift.
Ricardo Beverly Hills - Need luggage repair
Ricardo Beverly Hills - Need luggage repair - Image 2

Wheels are uneven due to partial chipping off pieces making a thumping noise when pulling. Looked to see if I could repair by ordering your wheels, but there is no way I could remove the wheels without removing parts of the suitcase.

Can you please let me know your procedure to make this repair happen quickly. It will be a Christmas gift.

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manny i Llc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective ricardo carry on suitcase

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AI Highlights
  • - The expandable Ricardo carry-on suitcase had a jammed handle.
  • - The handle wouldn't rise, causing back strain.
  • - Please tell me where to send photos.

i have a expandable ricardo carry on suitcase

i am generally very happy with your products, however i am terribly disappointed with this carry on case that i have. i was travelling a few weeks ago with it and the handle jammed and didn't want to go up and therefore i hurt my back as i had to carry it. it was a little disconcerting but i know you are a reputable company and i am sure you will renew my trust in you by helping me and replacing my suitcase, as all reputable companies that i deal with do.

please let me know if you need some pictures and where i can send them.

looking forward to a favourable reply soon

yours trully,

manny

Preferred solution: Full refund

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