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Rhode Island Energy

Rhode Island Energy

www.rienergy.com
What is your customer experience with Rhode Island Energy?

Rhode Island Energy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rhode Island Energy has a 3.0 star rating based on 2 customer reviews and a split 50% unfavorable / 50% positive distribution. Consumers are mostly neutral. Recent recommendation notes Great service. Review authors value Billing Practices and Exchange, Refund and Cancellation Policy; price level is medium.

Key Takeaways for Future Customers

  • Check Rhode Island Energy reviews for mixed feedback before switching service.
  • Confirm billing and refund policies up front.
  • Expect generally smooth transfers with courteous agents.

Negative Feedback / Risk Areas

  • Serious complaint about alleged employee fraud and stolen funds affecting a bank account.
  • Reports of unresponsiveness after fraud claims; customer complaints about refunds and billing issues.

Positive Feedback

Agent handled a service transfer with professionalism and courtesy, earning a 5 star experience and praise for customer service.

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Media from reviews

Rhode Island Energy - Employee stole money from my bank account
Rhode Island Energy - Employee stole money from my bank account - Image 2
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Bryar Nub
map-marker Woonsocket, Rhode Island

Transferring service

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The agent handled everything with professionalism and courtesy, explaining exactly what she was doing throughout the process. Definitely 5 stars!

Pros:
  • Great service

User's recommendation: Great service

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Christy M Suz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Syracuse, New York

Employee stole money from my bank account

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AI Highlights
  • - Ring listed for $500; buyer Brian Freeberg sent a fraudulent check.
  • - Funds were directed to others; my account was overdrawn and the ring was not returned.
Rhode Island Energy - Employee stole money from my bank account
Rhode Island Energy - Employee stole money from my bank account - Image 2
Updated by user Nov 10, 2023

I still have not heard from this company in order to resolve this issue.

Original review Nov 02, 2023
I posted an ad on a classified site to sell a ring for $500. A man named Brian Freeberg, 5952 Burger St.
Dearborn Heights, MI 48127 brianfreeberg@***.com, 712-356-****, said he wanted to buy it.

He said he was going to send me a check by priority mail. I got a check made out to me from The Narragansett Electric Company in NY, for $2, 350.26. The check was sent to me by priority mail from Lumiford Private Limited in NY. I asked Brian what I should do with the money after I deducted the $500 and he wanted me to send the rest to various people, one was Scott Tucker, email Scottt@***.com and to Brians son Canaan Samuel Halder, 357 S Gordon Ave
Kankakee, IL 60901, who was the person he claimed he was buying the ring for.

Canaans signature, who is involved with Narragansett Electric, was also on the front of the check but I found out on my own that Canaan lives in Illinois. I sent the ring out on 10-10-23 once the check cleared to Brian to the address he gave me in MI by priority mail. After I sent out the ring, I found out on 10-12-23 that the check for $2,350.26 was taken out of my account, which left me with a negative balance of -$109.68. My bank told me that it was returned due to Refer to Maker.

I contacted Brian about it and he said he didnt know what happened and would have his son Canaan look into it. The next day on 10-13-23 I got an email from my bank saying that they restricted access to my account due to suspicious activity on 10-13-23. I called them and they asked me some questions about the check and said they were looking into fraud related to the check, these companies and people, and an investigator would get back to me. I explained this to Brian and for him to send me my ring back, but never got it back, so I dont have my ring or my $500.

I currently have no access to my bank account because of this fraud perpetrated by this company, Canaan, Luminford and Brian Freeberg and am overdrawn because of them getting into my account! This has caused me so many inconveniences.

I contacted Narragansett Electric with all the proof I have and never got a response. How can this place get away with defrauding people and stealing money from their bank accounts?
Loss:
$500

Preferred solution: I want my ring back

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