Minerva Yuu

Clear up confusion

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Original review Feb 02, 2024
This is a finance company. They do not sell any consumer products. The consumers decide they want to purchase an item from a selling company, but can't or won't afford the full amount upfront. They instead ask RFFC to help them pay in installments. RFFC verifies their identity, verifies the product, tells them how much they are financing, what the costs, interest, principle amount is, and what the monthly payments will be, and that they can cancel within 3 days. The consumer's agree to it, provide banking or payment information, and receive their product from the selling company. Very simple.
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Pros:
  • Clear and honest
  • Quick

Preferred solution: Clarity

User's recommendation: Use them, but pay attention to what you are doing.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Yorkville, Illinois

Cancellation of pots sets; I have no idea of this purchase

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RFFC Financial - Cancellation of pots sets; I have no idea of this purchase
Hello, One of your agents came to do a show at my house. I recently saw a draw out of my credit and I dont know how your agent(chef David in Chicago who got my info) Hes a fraud. I have reported to the bureau and I have also reported to my lawyer and a case will be built against this company and the agent himself. Please cancel whatever this pots off my credit, I did not buy anything nor did I have any kind of business with this man. Hes out here scamming everyone of their hard earned money. The police is also now involved. Cancel this subscription
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Anonymous
map-marker Chicago, Illinois

Worst financial company ever. Illegal reporting to credit bureau

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Rffc charged me for an item I didn't receive from Uecookware. Customer representative was rude. They kept threatening with a legal contract. Had to get the police involved and report them to the credit bureau to get it solved. Beware of this company. Seems fraudulent to me.
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User's recommendation: Never

1 comment
Guest

This is a finance company. They do not sell cookware or any consumer products, they only helped you finance the products you wanted to buy. If you are missing items, go to the people you bought it from, RFFC cannot get your items for you.

Kelvin C Llo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why do I have this bill?

I found this letter while looking through some papers and I would like to know who this is and why do I owe you and for what? Thanks
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Preferred solution: What was the purchase?

1 comment
Guest

This is a finance company. They do not sell any consumer products.

You asked them to help you buy your products and pay in installments.

They verified your identity, told you how much it was going to cost and what your payments would look like, and you agreed. If you are missing items, go to the people you bought it from, RFFC cannot get your items for you.

Anonymous
map-marker Lafayette, Indiana

Deceptive practices, failure to provide legally mandated information

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Very deceptive in their practices in my opinion. When questions are asked regarding payments, interest, balances, they refuse to talk to you. Threaten with legal action despite refusing to provide legally mandated information. Essentially no customer service, with complete and utter lack of knowledge of basic financial information when a customer calls. Lindsay Smith their comptroller failed to provide the requested information despite countless emails. Their website fails to provide monthly updated information, no information on how payments are applied, what is going to interest and what is going to principal, no ending monthly balance is provided. I have filed a complaint with the CFPB already. Shameful. I think they are a night by flight company in my opinion that will refuse to acknowledge their failures and try to abscond their legal responsibilities. Beware.
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User's recommendation: don't do business with them.

Theresa B Cvp
map-marker Tucson, Arizona

Not honoring warranty

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RFFC Financial - Not honoring warranty
RFFC Financial - Not honoring warranty - Image 2
RFFC financed and services our water Softner in Tucson AZ. This is the quality of water I get in my bathroom after the water Softner recycles. It is under warranty and they want to charge me 395 to replace the tank
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Anonymous

Highway Robbery

Because of Medical reasons I tried the right way to return this product. It’s to heavy and bulky to use. Was told to read the contract. Really. Since I have found out they sell for $500 dollars. Highway robbery if you ask me. I am not done with this yet.
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Reason of review:
Return, Exchange or Cancellation Policy

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