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Reynolds Consumer Products

Reynolds Consumer Products

www.reynoldsconsumerproducts.com
What is your customer experience with Reynolds Consumer Products?

Reynolds Consumer Products Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Reynolds Consumer Products has a 1.9 star rating from 2 reviews; consumers are mostly dissatisfied with a 50% unfavorable distribution and no listed pros.

Positive Feedback

Some users note product usefulness, and reviewers say they value the Exchange, Refund and Cancellation Policy and store layout when interacting with the brand.

Negative Feedback / Risk Areas

  • Recurring product defects such as thin or mashed wrap and damaged or glued bags.
  • Reports of unpleasant odors and safety concerns with cooking items.
  • Poor responsiveness and no clear complaint channel, contributing to Reynolds Consumer Products customer complaints about billing and refunds.

Key Takeaways for Future Customers

  • Check packaging at purchase and inspect products before use.
  • Read Reynolds Consumer Products reviews and consider customer service responsiveness for refunds or issues.
  • Be cautious if relying on discounting, subscriptions, or auto-ship arrangements.
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Media from reviews

Reynolds Consumer Products - Product stinks
Reynolds Consumer Products - Defective trash bagsReynolds Consumer Products - Defective trash bags - Image 2Reynolds Consumer Products - Defective trash bags - Image 3
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Show reviews that mention
finger reynolds duty quality complaint paper wrap sheet business reason
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Robert L Kvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Informed company that they are marketing a improperly manufactured product

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AI Highlights
  • - -I ran a business for 54 years.
  • - -Customers and product issues were my concern.
  • - -I contacted Hefty not for money, but to inform them they have a problem.
Updated by user Apr 29, 2025

This company couldn’t care less about their customers. They had/have a large problem with a couple of there products but never published an announcement that they had any kind of problems .Nor did they offer any fair attempt to reimburse customers.

Original review Apr 14, 2025

I owned and operated a business I built from the ground up for 54 years. My customers and my products were my first concern, and if there was a problem with my finished product, I wanted to know about it. My reason for contacting Hefty was not monetary, but to simply inform them they have a problem.

User's recommendation: Not to use there products, because they don’t stand behind what they produce.

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Cheryl M Xwk

Product stinks

Reynolds Consumer Products - Product stinks
Updated by user Feb 25, 2024

I asked reynolds to resend me complaint form and they threw the same website to send a msg. Its garbage i asked them to calli am gonna keep posting they r awful till they reach out

Original review Feb 10, 2024

Bought these thought great idea they STINK stay away...trying to send this to reynolds but they don't have complaint section. Lucky there was NO FIRE. Air fryer on 350..

Loss:
$6
Pros:
  • No pros
Cons:
  • Hate them

Preferred solution: Full refund

User's recommendation: Take it off market

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Lizanne Mjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

Heavy duty Reynolds wrap. It's as thin as a one sheet piece of toilet paper, I can put my finger right through it, Its a cheap quality

User's recommendation: Questionable

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Alexandria, Virginia

Complain Reynolds's Wrap

Contains 1 confidential file for company representatives

The wrap was mashed at the end of the roll , consequently it messed up the roll !! Ive used Renolds Wrap for years, never had this happen! I needed to Wrap up my crab cakes .

User's recommendation: Normally I love it. Very useful!

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Anonymous
map-marker Alexandria, Virginia

Complain Reynolds's Wrapd

The end of the roll was mashed , therefore it would not unroll , thus the whole roll was useless. Disappointing

User's recommendation: Check the package as doors you open it.

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Robin O Vqq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective trash bags

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Reynolds Consumer Products - Defective trash bags
Reynolds Consumer Products - Defective trash bags - Image 2
Reynolds Consumer Products - Defective trash bags - Image 3

The tie is loose . It is not inside the track at the top.

I have two boxes.

The tie was not put through the hole somehow. I tried to call but no one picked up.please advise

Preferred solution: Full refund

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Salomon Fks

Oven bags

Im just putting a turkey in the oven and realize that I dont have flour to put inside. I will make the holes on the bag but will that affect the cooking?

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Anonymous
map-marker Syracuse, New York

Damaged product

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AI Highlights
  • - The user believes Hefty bags are Reynolds brand.
  • - A box of Hefty gallon bags is stuck together with glue that melted through the bags.

I believe Hefty bags are a product of Reynolds. I have a box of Hefty gallon size storage bags that are all stuck together with a glue that melted through all the bags and can't be separated without ruining them. It looks like it might have been a hot glue the melted through all the bags.

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