Reyes HVAC Mechanical
Reyes HVAC Mechanical Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reyes HVAC Mechanical has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Recent recommendations say Stay away. Pros noted as affordable; cons include not honoring warranty and high price level. Customers report problems with customer service, reliability, and disputes over labor warranty with Trane.
Key Takeaways for Future Customers
- Read Reyes HVAC Mechanical reviews before purchase and verify labor warranty terms.
- Several customers were charged $360 for labor despite warranty claims.
- Affordable upfront pricing may not reflect reliable aftercare or warranty service.
Negative Feedback / Risk Areas
- Warranty not honored and disputes with Trane over coverage.
- Billing complaints about unexpected labor charges.
- Poor customer service and reliability concerns.
Positive Feedback
Some reviewers call the service affordable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Reyes HVAC Mechanical has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied. Recent recommendations say Stay away. Pros noted as affordable; cons include not honoring warranty and high price level. Customers report problems with customer service, reliability, and disputes over labor warranty with Trane.
Key Takeaways for Future Customers
- Read Reyes HVAC Mechanical reviews before purchase and verify labor warranty terms.
- Several customers were charged $360 for labor despite warranty claims.
- Affordable upfront pricing may not reflect reliable aftercare or warranty service.
Negative Feedback / Risk Areas
- Warranty not honored and disputes with Trane over coverage.
- Billing complaints about unexpected labor charges.
- Poor customer service and reliability concerns.
Positive Feedback
Some reviewers call the service affordable.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No warranty service
- - Bought Aug 2; compressor failed Aug 18.
- - Installer charged $360; labour warranty only covers mistakes; Trane won't sanction dealership; unit not returnable.
I bought the new split system on August 2nd and the compressor went out on the 18th. The installer charged me $360, claiming that the labour warranty only came into effect if they made a mistake, and since it worked, the installation was good.
Trane thinks they should have honoured the labour warranty, but refuses to sanction the dealership.
Now, I have no labour warranty at all and I can't return the unit. Stay away from Reyes and Trane.
- Are affordable
- Do not honor their warranty
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI purchased a complete split system and had it installed on August 2, 2024. Eighteen days later the compressor went down. This company charged me $360 for labor, even though every other Trane dealer i
- - The company refused the labor warranty and charged me $360.
- - Trane won’t enforce the labor warranty or sanction the franchise.
- - Avoid these firms.
The company refused to honor the labor warranty and charged me $360. Trane REFUSES to make them honor the labor warranty and will not pull their franchise or sanction them in any way. Stay away from these crooks and from Trane as well.
User's recommendation: STAY AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty Violation
- - Installed a new A/C on August 2.
- - System failed August 17; compressor confirmed August 19.
- - Compressor replaced under warranty; installer charged %360.
This company sold and installed me a new A / C system on August 2. On August 17 the system went down.
On August 19, compressor is confirmed.
On August 20 the compressor was replaced under warranty, but the installer charged me %360, because wasn't something he damaged. Trane thinks different and so do I
User's recommendation: Stay away
Companies Similar to Reyes HVAC Mechanical
Bryant
“Gonna sheetrock over the Bryant holes. Buy new non-Bryant/Carrier system. Temp range > 6 degrees in...“
Comfortside LLC
“This company of liars and cheats is a scam. They can't do orders correct and then fail at every step of...“
Heil Hvac
“I was transferred to a robotic call system that never allowed me to speak to a rep. This happened twice....“
Carrier
“I don't have a SIM card, and it is in SOS mode. This is an iPhone 14 Plus, and I can't text or call...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.