ReviewJournal
ReviewJournal Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ReviewJournal has 4.6 star rating from 2 reviews and consumers are mostly satisfied; reviewers cite good website, product diversity, and low price level.
Positive Feedback
Reviewers praise the website experience and variety of products or services, and note the low price level as a strength.
Negative Feedback / Risk Areas
- Customer service struggles to resolve e-edition delivery problems, appearing in ReviewJournal customer complaints about support.
- Requests like vacation hold handling and subscription cancellations raised concerns about refunds and billing follow-through.
Key Takeaways for Future Customers
- Check recent ReviewJournal reviews about e-edition reliability before subscribing.
- Document calls for customer service and ask about refund and cancellation policies for subscriptions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ReviewJournal has 4.6 star rating from 2 reviews and consumers are mostly satisfied; reviewers cite good website, product diversity, and low price level.
Positive Feedback
Reviewers praise the website experience and variety of products or services, and note the low price level as a strength.
Negative Feedback / Risk Areas
- Customer service struggles to resolve e-edition delivery problems, appearing in ReviewJournal customer complaints about support.
- Requests like vacation hold handling and subscription cancellations raised concerns about refunds and billing follow-through.
Key Takeaways for Future Customers
- Check recent ReviewJournal reviews about e-edition reliability before subscribing.
- Document calls for customer service and ask about refund and cancellation policies for subscriptions.
Turn one complaint into a collective action
Vacation hold
I needed to place a vacation hold for the newspaper on two separate times of delivery. I try to use this method of placing my request.
- I like print material
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot receiving e-edition of newspaper
- - Signed up last week for the e-edition; no editions delivered.
- - Called many times; issue not fixed; requests cancellation and refund if unresolved.
Last week I signed up and paid to start receiving the e-edition of the Review Journal. As of today, I have not received a single edition.
I have called at least four times, spoken to seven people, some whom passed me on to a supervisor and others to two IT associates, who assured me they would fix the problem.
So far, that has not happened. I would like to get the paper, but if you can't fix the problem, I wish to cancel my subscription and get a refund.
Thank you for your attention - I hope go hear from you as soon as possible.
Judy Bowen
Preferred solution: Deliver product or service ordered
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