Review Australia
Review Australia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Review Australia reviews show a 2.0 star rating from 1 customer review; overall sentiment is mostly dissatisfied and customers report poor customer service.
Key Takeaways for Future Customers
- Expect limited phone support; the reviewer could not find a head office number.
- One review signals a poor complaint resolution process.
- Check policies on billing, refunds and subscriptions before purchasing.
Negative Feedback / Risk Areas
- Primary customer complaints: no phone contact and unresponsive service.
- Dissatisfied reviewer warns of relying on email-only support.
Positive Feedback
No positive aspects were highlighted in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Review Australia reviews show a 2.0 star rating from 1 customer review; overall sentiment is mostly dissatisfied and customers report poor customer service.
Key Takeaways for Future Customers
- Expect limited phone support; the reviewer could not find a head office number.
- One review signals a poor complaint resolution process.
- Check policies on billing, refunds and subscriptions before purchasing.
Negative Feedback / Risk Areas
- Primary customer complaints: no phone contact and unresponsive service.
- Dissatisfied reviewer warns of relying on email-only support.
Positive Feedback
No positive aspects were highlighted in the available review.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sydney, New South Wales
Lack of quality customer service
- - Prefers phone contact but can't find a phone number.
- - Very poor garment purchase experience and plans to share publicly.
My form of communication is to speak to a human being on the phone,not sending emails etc.I wanted to speak to customer service in your head office,regarding a very poor experience I had in purchasing a review garment last Friday. I DON'T communicate any other way except by phone.I found no phone number to call. Quite frankly It's extremely poor not to provide a phone number for customers, it's lazy and it's not a one size fit's all.You need to lift your standards of customer service.
All I wanted was to lodge my complaint by phone, I am now a very dissatisfied customer.Word of mouth is a powerful tool,I shall put to use.
Preferred solution: Apology
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