Revere Health

I read a lot of good reviews of Dr. Carlson on here, and I agree he seems to be a good surgeon.

I'm very grateful for his work in the surgery itself! However, I went through a brutal shoulder surgery (Carlson's description to my wife), and I didn't see him after the surgery. I woke up in recovery at two, so it's not like it was late in the afternoon. Perhaps he had an emergency or a very good excuse for not seeing me after surgery.

But, my guess is his surgery schedule is probably required to be back-to-back to make him maximize earnings that day. How about allowing doctors enough time to actually talk to patients after surgery? Especially considering the money we spend on these surgeries! He did talk to my wife, but it seemed like those instructions contradicted written discharge instructions.

But worse - the sling I was given after surgery was not a good fit and didn't feel secure. When I asked about it, the nurse told me I could schedule a fitting at a location in Lehi! And she said it like it was some great benefit to me. It's hard for me to imagine a compassionate medical facility that would require you to make another trip a day or two after a brutal surgery just to get your post-surgery equipment fitted properly!

Shouldn't that be the baseline of care? Seriously?? Think about it, Revere: I had to find a ride from someone who took time off work, just because Revere's Saratoga Surgery Center couldn't fit my sling correctly or worse, wouldn't spend time on it!! I had to travel to the clinic two days after surgery, aggravating the pain, rather than staying home resting with ice!

It's cruel, in my opinion! Am I overreacting? I've had five back surgeries and a neck fusion, but this is the worst pain I've ever had. And, when my nerve block wore off, I couldn't control the pain.

I called to let them know, and I was told they would give him a message, but it may take 48 hours to reply. Why? Because the schedule is back-to-back to maximize billable hours. Telling someone who can't control their pain to wait 48 hours seems cruel to me.

Doesn't it seem cruel to you? Maybe I'm grouchy because of the pain. I've had it with these massive medical groups, like Revere, who have maximized their money-generating capacity to the extent that their providers can no longer provide quality, compassionate care to their patients. And that is exactly my experience with Revere: ortho, dermatology, family med, imaging—all of it is designed to generate the most money they can, while my patient care suffers significantly!

They seem to have great staff and doctors, in my opinion (although some, it seems, are becoming a bit privileged and better than their patients), but the company is too profit-focused! It seems they can't be satisfied in the top 5-10% of earners in our society—they've got to push for more revenue through their system. Well, I'm done with Revere. In my experience, they cannot handle the responsibility of capitalism in healthcare.

Also, they are notorious for pawning you off to a PA because the MD or surgeon is far too busy to meet with patients. I'd say I've met with the doctor I scheduled with 1 in 5 appointments. The rest? I'm pushed off to a PA.

Perhaps you may need to see fewer patients a day and actually spend some time with your patients who are spending $5,000-$10,000 out of pocket on surgery. It seems to me that their greed will not allow them to see it. How did it get so out of control? I'm not in the top 10% of earners in our country.

$5,000+ for a surgery is a serious hardship for me and will take years to pay off. To pay that much for poor patient care is literally insult to injury. That's the state of healthcare in Revere in my experience. It seems to me that nobody cares about the lower-to-middle-income people who can't afford these ridiculous prices.

As long as the owners of these medical groups and their doctors can have beach homes, cabins in the mountains, and a couple of $150k cars—and medical insurance execs get their massive bonuses—I guess everything's fine with healthcare in America, right? Medical bills are by far the number one cause of bankruptcy in this country.

These medical groups, doctors, and healthcare execs are bankrupting Americans so they can live in luxury while delivering subpar, assembly-line service. It's sickening to me, how about you?

My wife & I were involved in a hit-and-run accident that affected our health. The other driver was high on *** & ran us off the road, totaling our 4-year-old truck.

My wife sought treatment from a physical therapist in Salem, & I went to PT Averett at Revere Health Sports Fitness & Physical Therapy. I quickly realized that I was "a number" rather than an individual. During each visit, I spent most of the time doing basic exercises I had already done at home. Averett would come in at the end, briefly massage my neck for a few minutes, and then send me on my way.

I felt that he was disengaged and did not care about me personally. Care was mainly provided by assistants who had a checklist of tasks to go through. My physical pain increased under Averett. Not long after I saw him & asked if he remembered me as a patient, he did not.

My time with Averett was a waste as I saw no progress in my healing. My wife had a positive experience with her physical therapist after the first wreck, so I decided to try PT Horrocks. The difference was night and day! Horrocks gave me his full attention during every visit, spending a minimum of 30 minutes working on my back, neck, and soft tissue injuries.

After a second wreck while in his care I suffered a setback. Horrocks demonstrated genuine care and became a dear friend and trusted provider. He was interested in me as a person and used laughter as a healing tool. His exceptional knowledge was matched by his compassionate approach.

Horrocks spoke to me with kindness and truly wanted to see me recover, which I did. After two years, I felt whole again and will forever be grateful for his care. He knew exactly what I needed, both physically and emotionally, and provided the human touch essential for my overall healing. He knows my name to this day and I would never hesitate going back to him.

He is a true healer.

My strong recommendation is to avoid Averett and his methods. Find someone that truly cares about you as a person.

My wife & I were involved in a hit-and-run accident that affected our health. The other driver was high on *** & ran us off the road, totaling our 4-year-old truck.

My wife sought treatment from a physical therapist in Salem, & I went to PT Averett at Revere Health Sports Fitness & Physical Therapy. I quickly realized that I was "a number" rather than an individual. During each visit, I spent most of the time doing basic exercises I had already done at home. Averett would come in at the end, briefly massage my neck for a few minutes, and then send me on my way.

I felt that he was disengaged and did not care about me personally. Care was mainly provided by assistants who had a checklist of tasks to go through. My physical pain increased under Averett. Not long after I saw him & asked if he remembered me as a patient, he did not.

My time with Averett was a waste as I saw no progress in my healing. My wife had a positive experience with her physical therapist after the first wreck, so I decided to try PT Horrocks. The difference was night and day! Horrocks gave me his full attention during every visit, spending a minimum of 30 minutes working on my back, neck, and soft tissue injuries.

After a second wreck while in his care I suffered a setback. Horrocks demonstrated genuine care and became a dear friend and trusted provider. He was interested in me as a person and used laughter as a healing tool. His exceptional knowledge was matched by his compassionate approach.

Horrocks spoke to me with kindness and truly wanted to see me recover, which I did. After two years, I felt whole again and will forever be grateful for his care. He knew exactly what I needed, both physically and emotionally, and provided the human touch essential for my overall healing. He knows my name to this day and I would never hesitate going back to him.

He is a true healer.

My strong recommendation is to avoid Averett and his methods. Find someone that truly cares about you as a person.