Kimmy L Fpp

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Verified Reviewer
| map-marker Lagos, Lagos

Lost package

Revelry - Lost package
My package was delivered to Fed EX and was left outside my apartment building. I didnt know and someone most likely stole it. My friends wedding is now a month away and I have no dress and wasted money. When I called they said sorry we dont handle lost or stolen packages. What kind of company doesnt just either refund or re deliver it for the customer?? Ridiculous. I will never be using this company in the future.
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Loss:
$200
Cons:
  • Horrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t shop here. Horrible policy.

Khayree Arm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Greenville, South Carolina

I reordered a dress that was too small, and received the exact same dress against second dress that was the exact measurements of the first dress!!!

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I'm in desperate need for someone from this company to contact me. So far we are screwed out of $450 and 2 dresses that measure the exact same size that are not the same as the samples we tried on!! The wedding at this point is 3 and a half weeks away and we are screwed !!! No one will return my call or email. Please help!
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User's recommendation: Answer your customer calls!!!

Anonymous
map-marker Yonkers, New York

Random order being shipped to me

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Sending and charging me for a dress I did not order. Already have the dress, why do I need two? Stupid. And poor customer service. Ammeters running the place.
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