Revel Systems
Revel Systems Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Revel Systems has a 3.2 star rating from 2 customer reviews, consumers mostly neutral; recent distribution shows mostly unfavorable feedback and customers cite a high price level.
Key Takeaways for Future Customers
- Check billing and consider Autodraft to avoid fees.
- Expect slow or limited phone support and follow up on refunds.
Negative Feedback / Risk Areas
- Poor customer service and long hold times reported as top customer complaints.
- Billing issues, late fees, refund delays, and unclear contact numbers raise concerns.
Positive Feedback
Some customers say issues were eventually resolved and refunds issued after escalation, and one reviewer confirmed ACH payment and fee refund.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Revel Systems has a 3.2 star rating from 2 customer reviews, consumers mostly neutral; recent distribution shows mostly unfavorable feedback and customers cite a high price level.
Key Takeaways for Future Customers
- Check billing and consider Autodraft to avoid fees.
- Expect slow or limited phone support and follow up on refunds.
Negative Feedback / Risk Areas
- Poor customer service and long hold times reported as top customer complaints.
- Billing issues, late fees, refund delays, and unclear contact numbers raise concerns.
Positive Feedback
Some customers say issues were eventually resolved and refunds issued after escalation, and one reviewer confirmed ACH payment and fee refund.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Atlanta, Georgia
Resolved: I scheduled my first credit card...
I scheduled my first credit card payment Saturday, 06/13/2026, at approximately 5 PM Central Standard Time and was charged a late fee. The due date was 06/14/2026.
I asked for the late fee to be refunded by the telephone representative who was named ***. *** spoke very poor English. When I asked to be transferred to an American representative, the CSR stated no American representatives were able to assist me. I had called in repeatedly five times before I was able to reach a live representative.
The rep stated *** had no record of my Saturday, 06/13/2026 payment or the outbound call that was made to remind me of my payment.
This was a terrible customer service experience specifically for a customer who works as a banker.
Update: Revel has finally ACH'd my payment and refunded the late fee. This website works.
- Eventually made it right
- Poor customer service
- Reps have mediocre english skills
Preferred solution: late fee refunded. this has happened.
User's recommendation: Use Autodraft or stay on top of your statements.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Horrible customer service
No one answers and cant get questions answered. The number is incorrect and its seems fraudulent. How are you in business
User's recommendation: Never go with Revel
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