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Rev A Shelf

Rev A Shelf

rev-a-shelf.com
What is your customer experience with Rev A Shelf?

Rev A Shelf Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Rev A Shelf has a 5.0 star rating from 1 review, customers report low price levels and mixed sentiment with a recent recommendation stating "Avoid this brand." Reviewers value exchange, refund and cancellation policy and customer service.

Key Takeaways for Future Customers

  • Check Rev A Shelf reviews for warranty details and customer service experiences before purchase.
  • Expect affordable pricing but verify return and refunds policies.

Negative Feedback / Risk Areas

  • Warranty support can be strict and photo requirements may block replacements.
  • Some Rev A Shelf customer complaints cite unresolved warranty claims despite short ownership.

Positive Feedback

Customer service received praise for handling a long-term product failure promptly and courteously.

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Toni M Lmw

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Verified Reviewer

Excellent customer service

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Broken spring on door mounted garbage can broke after 25 years probably used thousands of times. Customer service agent was excellent!

Loss:
$25

Preferred solution: Replacement part

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Anonymous
map-marker Petersburg, West Virginia

Bad warranty support after one month in service

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AI Highlights
  • - Plastic latch jammed in the track on one side.
  • - Open with pressure, mangling the latch; replacement required a photo and I won't buy again.

The plastic latch jammed in the track on one side. I had to apply some pressure to get the unit open.

In the process, the latch was mangled. I tried to get a replacement, but whatever information I submitted just wasnt enough. I explained that I didnt have the broken part, but their stance was that they would not do anything without a photo of the part.

I had the unit for a month. I will never buy a product from them again.

User's recommendation: Avoid this brand.

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