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Resolved: Merchant won't send item I ordered. Won't provide an ETA either.

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Retro Gaming Mods - Merchant won't send item I ordered. Won't provide an ETA either.
Updated by user Sep 12, 2022

Company fixed the issue and I have been provided with partial refund. Contacted Etsy through the message center.

Etsy pressured the seller for a refund. I only got a 90% refund..

Original review Sep 11, 2022

I made a purchase for a custom PS2 handheld from Phoenix Retro Mods on Etsy. The original estimate on the merchant's store page is 4+ months, depending on demand.

It's been around 9 months since I made my order. The merchant won't respond to any attempt to contact him. I'm being ghosted. I want my money back.

Furthermore, I have no reason to believe this guy isn't a scammer.

At least shut down the guy's store page before he takes anyone else's money. Here is the store page

View full review
  • He sure was nice when trying to sell me something
  • Con artist
  • Scammer
  • Will not refund money

Preferred solution: Full refund

User's recommendation: Do not make any purchases from Phoenix Retro Mods. The guy is a scammer.

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