New Reviewer

Qualité du produit

J'étais craintives quant aux commentaires négatifs sur eux. Lorsque j'ai fait l'achat de l'essai (J'ai très bien lu et compris que si je ne retourne pas je serai facturé et que je devais aller supprimer l'abonnement). CommeNT se fait-il que beaucoup de plaignants n'ont pas pcomme prest le temps de lire? Bref j'avais bien compris quand je suis abonné à cet achat et j'ai été souperprimer mon l'abonnement et accepté le premier prélèvement. Ma banque m'a demandé mon accord m'avertissant que je venais de souscrire à un abonnement. Je suis très satisfaite de cette crème ma peau n'a jamais été aussi saine et belle. Malheureusement je suis très pennée de constater la fermeture des sites internet de cette compagnie occasionnée par des personnes qui ne savent pas lire les conditions. Il faut prendre le temps de lire! Le rapport qualité prix de cette crème est raisonnable et définitivement meilleurs que d'autres similaires plus dispendieuse qu'on peut retrouver comme chez Sephora par exemple. Bref, j'aimerais bien me procurer cette crème miraculeuse De nouveau. Mais Malheureusement je ne retrouve pas leur site.
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ID
#1890068 Review #1890068 is a subjective opinion of poster.
Preferred solution
J’aimerais passer une commande mais je suis incapable de trouver un site.

Unhapppy with product

They have sent me a free product. I'm very satisfied customer
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ID
#1839441 Review #1839441 is a subjective opinion of poster.
Location
Welland, Ontario

Unhapppy with product

At first I was told to send a picture. I tried but could not accomplish it. I called back and another lady told me she would send me another one for free. But they tried to tell me I didn't store it properly. So I will see if it arrives. With the Corona it may take longer to share
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ID
#1833193 Review #1833193 is a subjective opinion of poster.

Unethical company SCAM!!!

I was prompted through Pay Pal that they have a surprise promo gift for being a loyal customer; which I am. A skin cream/cleansing product sample for $5.95. Little did I know I was signing up for a monthly product for over $300 monthly. I managed to get in touch with this company "retinolmd.com" out of Brampton Ontario Canada and was reassured via telephone and email that if I send the product back with a tracking number I would receive a full refund. 3 months later, I received nothing and emailing or telephoning them doesn't exist anymore, so I decided to go through my credit card company which so far has proved to be positive. I was told by visa that I they would pursue this company for a refund for me and forwarded tracking number and purchase info to them. I'm crossing my fingers. I've seen a lot of negative reviews and just plain pissed off people who have been scammed by this company so please beware. Their motive is intentional and they thrive off people trying this promo offer only to later bill them monthly.
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1 comment
#1774105

Be careful before you consent to receiving a trial of RetinolMd. The very fine print will tell you that you will be become a member and they will charge you $179.00 every month.

If you don't want to be a member, the company will tell you to send the products back but you will have to absorb the cost of shipping. So by the time you send it back with a tracking number you will be out at least $30.00 on top of what you put out for the trial.

This company is unethical. STAY AWAY FROM IT

ID
#1655182 Review #1655182 is a subjective opinion of poster.
Location
Grimsby, Ontario

Mad And Ripped Off

I ordered a free sample of RetinolMD for $4.95 and was charged $4.95 plus $179.98 a month later. Called the company and got no where. Scared they will take more money from my card again. Don't order from them.
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ID
#1597527 Review #1597527 is a subjective opinion of poster.
Location
Halifax, Nova Scotia

IT IS FRAUD COMPANY

I got the sample a few months ago, and they charged me almost 200 on July, when I called them they said those document already wrote I should return those sample if I don't want it or I will get charge if not return, I understand they may right, but I still feel deceived. So I just want to explore this out and let other people know that. BTW when I call them, they only said sorry, nothing they can do and said good bye, how the customers service will be like that.
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ID
#1576604 Review #1576604 is a subjective opinion of poster.
Location
Markham, Ontario
Reason of review
no clear instruction
Preferred solution
Full refund
New Reviewer

Web site misleads customers