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Retail NZ

Retail NZ

retail.kiwi
What is your customer experience with Retail NZ?

Retail NZ Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Retail NZ has a 2.4 star rating based on 1 customer review with a 100% unfavorable distribution; consumers are mostly dissatisfied after a reported unauthorized 699 charge and a requested refund.

Positive Feedback

No positive points appear in the lone review; no praise for products, membership perks, or service was reported.

Negative Feedback / Risk Areas

  • Customers report billing issues and disputes over charges, reflecting common Retail NZ customer complaints.
  • Refunds appear unresolved in the cited review, indicating slow or ineffective refunds handling.
  • Communication and customer service responsiveness were criticized in the single complaint.

Key Takeaways for Future Customers

  • Check Retail NZ reviews before purchasing to assess billing and support risks.
  • Monitor card statements closely and request refunds promptly if charged incorrectly.
  • Consider alternative retailers if reliable customer service is essential.
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Resolved
Hafijayyubkhan H

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Verified Reviewer

Resolved: Froud he

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Sep 05, 2024

Company fixed the issue and I have been provided with full refund.

Original review Sep 05, 2024

Phele meri payment wapis karo ya fir Mera card bna k do jis ki payment tum logo ne 699 Kati he please

Loss:
$699

Preferred solution: Full refund

View full review

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