Liz M Kej

Great the new management

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i tried with them buying some proxies, and great. Very fast support, good people, great services. Five stars!!!! *****
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Pros:
  • Cheap
  • Fast delivery
  • Customer support
Reason of review:
Fast order processing
Alexander S Mox

Completely Unresponsive & Unethical

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I have desperately been trying to cancel my ResVPN service for weeks now! I've opened support tickets, sent emails and tried to find other contact methods but all they do is keep invoicing me. Does anyone know how I can just cancel my service? Thank you!
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Loss:
$20
Reason of review:
Poor customer service

Preferred solution: My current invoive removed, and account/service canceled.

Kevin R Miz
map-marker Ashburn, Virginia

They aren’t responding to me support tickets

I paid for a Comcast residential ip, I got just username and password, no server and port, been opening a support continuously but no reply from them, I don’t know what to do right now..
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Maria R Crt

ResVPN stole my money - Wont refund or respond.

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Tried signing up for a ResVPN $5 trial for 24 hours. I received an email with the details but no instructions setup to setup their proxies. In fact, there is no mention of how to use their services anywhere on their their website. I opened a ticket and support said that they don't do $5 trials, even though their site still has this option! They will not give me my money back for a service I can not use and they tell me doesn't exist. Avoid ResVPN. This company is a scam. They try and trick you into signing up with them and taking your money without delivering anything. I keep sending them emails to refund my money and they don't respond anymore. Avoid this company.
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Loss:
$5
Cons:
  • Scammed me
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous

Promised me to get it in 24hours, now it's 3 days no RDP

What's going on ? 3 days no delivery?
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Reason of review:
Problem with delivery
Resolved
Jeanee Ekl

Resolved: Shut down server without any notice

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Bought one month of service and the VPN got deactivated after 10 days due to 'Fair Usage Policies' in their email. Had expected more from this service as was working well for the first 10 days, cannot recommend this service until these issues are fixed as i feel that i have been not treated fairly by the service and terminated without much reason and on flimsy basics. I would avoid by all means unless you want to pay $30 for 10 days of service. Team has yet to reach back out to me so will update if circumstances change in the next few hours or days and we come to an agreement.
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Loss:
$30
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous

Steals and sells your data -- beware

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I used ResVPN for several months as I was on an overseas business project and needed a residential VPN to connect to some US websites that would block commercial VPNs. During that time, all credit cards I used to purchase items online (while using ResVPN) began to have fraudulent charges. This has never happened to me before using ResVPN and stopped happening after I terminated the service. It has also never happened when I used other commercial VPN service providers. Even my friend's credit card had fraudulent charges after using my ResVPN connection. I suspect ResVPN steals and sells your data when you use their service. Be extra careful when using.
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Reason of review:
Problems with payment
1 comment
Guest

If this is true this is definitely worth knowing about.

Charline Uwv

ResVPN, Not Sure What You Purchased

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ResVPN, Not Sure What You Purchased
Hey everyone, my name is Trevor and I'd like to be the advocate for ResVPN. I have had services with them for the past 4 months (14 RDPs, located in multiple locations around USA) and I haven't had such issues. I would admit, the setup time was a bit long...as in 28 hours long, but still isn't close to what a user previously said. They are stellar at support and I'd recommend them to anyone! If you'd like to get in contact with to find out more about my experience, you can add me on Skype - trev330 I use thier services for Facebook account farming, along with opening Google Adwords accounts.
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Pros:
  • Service and customer support
  • Compatibility of service with various projects i am doing
Cons:
  • Setup times
Reason of review:
Good customer service
1 comment
Guest

I think you're allied with those scammers

Nataleigh Wtt

ResVPN Stay Clear

ResVPN Stay Clear
I signed up for 24 hour trial. This trial requires a login to a server. I never received info on how to get in or even a username, password and IP. and never received it. I was told they were having issues on there end, and that even though according to their site, my trial was over. They told me they would reset this and have my login credentials to the server sent soon. After two waiting for a trial that had now ended according to their site even though I never received it, I waited. I contacted their support and asked what was going on. After sometime there website went down. I eventually was able to make it to their website to find that even my support login info was now wrong and the account had been deleted. I again messaged their support. They said they would just issue a refund I have yet to see that or hear back.
View full review
Loss:
$5
Reason of review:
Problem with delivery

Preferred solution: Full refund

4 comments
Guest

I also tried their $5 trail and they didn't send me working info. When I contacted support they said they didn't offer a $5 trial.

I asked for refund which they didn't even respond. I still have yet to get my $5 back for a service they never delivered in the first place.

Charline Uwv

They have long setup times, but I sense your review is 100% fake.

You're saying the site was down, and you had a problem getting a $5 refund. I pay over $200 in rebill monthly for my marketing RDPs, I highly doubt you even made a purchase in the first place.

Guest
reply icon Replying to comment of Charline Uwv

Or maybe you're allied with those scammers

Guest
reply icon Replying to comment of Charline Uwv

Nope I had issues, I can even provide screenshots of my logs. But over 2 weeks to setup a 24 hour trial? I think not.

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