Customer Service Lied
Re-Surface Incorporated of 10486 Colonel Ct in Manassas, Virginia scheduled a day to resurface our driveway. I was home all day and the company neither called or showed up at all. The following day around 11:30 am I phoned the company to inquire what happened. The receptionist said that the company had phoned to reschedule but I informed her that I was home all day and had carried the phone around with me. She said a message was left on the answering machine but I informed her that I was sitting in front of the answering machine and that it contained no messages. The receptionist then began an argument with the customer and subsequently hung up on the customer.
Washington, District Of Columbia
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