
Unclaimed
Results Fitness Texas
3.6K
CLAIMED LOSSES
4
TOTAL REVIEWS
1
ISSUE RESOLVED
Keep charging me after they closed location
They closed location and didnt bother to notify me and then still keep charging me after icalled
ID
Reason of review
Poor customer service
New Reviewer
Resolved: Horrible Treatment of Military Service Members
I am an Air Force active duty spouse. Before singing my contract with this gym I was assured that if/when my husband received military orders I would be able to get out of my contract and cancel my membership with no penalty. Fast forward several months, my husband receives orders and we leave the city. I call to cancel my contract and am slapped with a cancellation bill of over $200. After talking to four people with billing, who all refused to help me, I am told by collections that in the fine print of my contract, they have no exceptions for cancellation even for military orders and that I should have read my contract better. If you are a military service member/spouse, do NOT join this gym. They are not military friendly.
Resolved
ID
Location
Rockwall, Texas
Reason of review
Return, Exchange or Cancellation Policy
Loss
$215
Preferred solution
Full refund