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Resource Solutions

Resource Solutions

www.resourcesolutions.com
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Anonymous
map-marker Dallas, Texas

Failed to provide customer service for website

AI Highlights
  • They built a site but did not provide support.
  • Appointments were scheduled but unavailable; they stopped communicating; I paid $4,400 plus $995.

I paid for them to build me a website which they did, but failed to provide the customer service for the website that was promised. They scheduled customer service appointments and would not be avilable for them when I needed questions answered.

I had a friend of mine order something from the website and she never received the item, I tried to get answers and they put me off, I told them to take the website down until correction were made, they will no longer communicate with me. Right now I am currently out $4400 plus the cost of $995 website that they recommended for the best traffic.

Loss:
$4400
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