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Resort Realty Outer Banks

Resort Realty Outer Banks

www.resortrealty.com
What is your customer experience with Resort Realty Outer Banks?

Resort Realty Outer Banks Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied and recent recommendations say DO NOT USE THEIR SERVICES.

Positive Feedback

No positive aspects were reported in the available review.

Negative Feedback / Risk Areas

  • Rented property arrived broken and filthy, a core Resort Realty Outer Banks customer complaints example.
  • Requests for refunds or rebooking were denied, raising concerns about refunds and billing responses.
  • Review cites rude, incompetent staff and poor customer service handling.

Key Takeaways for Future Customers

  • Check other Resort Realty Outer Banks reviews before booking.
  • Confirm cancellation, refund and billing policies in writing.
  • Prepare for limited customer service support and report issues immediately.
View full overview ›

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Joana G Hjf

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Verified Reviewer
| map-marker Nags Head, North Carolina

Rented broken and filthy house

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Rented online; on arrival the house was dirty and deteriorating, with traces of occupants.
  • - Refund or relocation denied; staff offered to fix issues.
Updated by user Aug 18, 2025

Do not use their services going forward.

Original review Aug 03, 2025

We rented a house through their website. We arrived at the house and found it falling apart and absolutely disgusting.

We could still see traces of the people that had been there before. When asking for a refund or to be moved to another house, we were denied that. They claimed ignorance on the issues mentioned and said they could send someone to fix them. 1) I'm not sure how you fix all of those issues in 2 weeks, and 2) I want peace and quiet while on vacation, no drills, no painting work, no plaster.

I want to hear the ocean! Rude and incompetent.

Loss:
$9200
Cons:
  • Incompetent
  • Complete disregard for customer wellbeing and safety

Preferred solution: Price reduction

User's recommendation: DO NOT USE THEIR SERVICES

View full review

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