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Verified Reviewer Junior Reviewer

Lack of personnel training

2.1
I turned in a notice to the concierge for Moving at end of March. I was told that they needed it in writing, so I put it on the rent check. Well that person quit because of poor management and being blamed for things she wasn't trained to deal with. So, I didn't find a...
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ID
#3501327 Review #3501327 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Pros
  • Location is great
Cons
  • Not all amenities listed are provided or have never worked
  • Cheap unappetizing food
  • Management and corporate leadership
Preferred solution
Apology

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Verified Reviewer Junior Reviewer

Poor Service

2.1
This Retirement Community is poorly managed. The managers are lazy and treat employees awful. They don't train employees but expect them to provide great service. Employee turnover is very high, nobody likes to get harassed by their bosses for 12.00 dollars an hour. The food is not even close to whats advertised, and the Chef runs off every Dining Room supervisor thats hired because he wants to promote his sister to that position. The food is bad bec ause of people stealing large amounts of food to take to their homes to cook and eat. Don't

User's recommendation: Don't live here.

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#3495108 Review #3495108 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Pros
  • Location
  • It could be great
Cons
  • Terrible internet and media package
  • Mold
  • Cheap unappetizing food
Preferred solution
Apology

They BIG TIME Misrepresent what they are!

1.5