Resilience Counseling Center Prescription Refill Review

horrible, horrible. the doctor knows what he is doing but the staff sucks! I had an issue with a prescription and a week passed and I called several times to find an explanation because I didn't understand why it was taking so long they called me to ask if I would like someone to explain it to me in Spanish. so they not only took for ever to refill my prescription the pretty much called me ***
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ID
#928058 Review #928058 is a subjective opinion of poster.
Location
Fort Lauderdale, Florida
Service
Resilience Counseling Center Prescription Refill
Reason of review
Order processing issue

Rude appointment clerk

I have been seeing a great counselor for 3 months at the winter haven office. I went to make an appointment today and the rude clerk said he isn't here anymore. No explanation. When I asked to make an app't anyway she didn't even ask my name, or any info, she said we don't take your insurance. I said You don't even know who i am. She said well we don't have any providers that are taking Medicare/ Humana. so you would have to pay cash. Unbelievably, unprofessional and no concern that a person needing counseling is just kicked to the curb.
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ID
#825951 Review #825951 is a subjective opinion of poster.
Location
Oviedo, Florida
Cons
  • Policies changing in mid-counseling
Reason of review
Poor customer service

Unprofessional disturbing counseling center, crazy mean dangerous abusive therapists awful sick therapist christine braun beware

i urge people to beware of resilience counseling center located in oviedo, fl. this place claims they have counselors who care- really their counselors are awful. I had one counselor by the name of christine braun who was an evil woman. The problem with counselors is these nitwits feel they have power and control over their clients, so many will try to take advantage of those coming in for therapy. i went to "CHRISTINE BRAUN" with the idea that she was going to help me with the abuse I had been through and the issues I had as a result of it. instead of this, christine braun finally told me she didnt think there was any abuse that had taken place and that it was my perception!!! WOW....that's not only like telling a raped person they were never raped but its what the ABUSERS do...this was SHOCKING!!! this woman was sick in the head, disturbed herself and had NO MORALS AT ALL. she even asked that my abuser come and sit and talk with us!!! im thinking...im scarewd of my abuser and you want them to sit and chat??? this woman was so horrible it shocked me....she was tehre just to mess with my head nothing else...many of these so-called counselors are just disturbed people and want to break down people who are in need of help or already broken down and christine braun is one of them. as a result of this HORRIBLE experience i didnt go back to her but decided to try someone else there. I wrote a review online about my awful experience and after my FIRST session with the new counselor...the new counselor asked me coldly if i had writtena review online...(she could have asked that BEFORE the session started)....then she told me that her boss told her that in order to keep going to resilience i had to TAKE down the review i wrote...wtf? first i was treated horribly lied to and gaslighted then intimidated to take a review down as if i had committed some kind of a crime. counseling is hard enough but resiience isnt about helping people its about creating more traumatic situations for them....they are a TERRIBLE place..awful center...unprofessional terrible...rude uncaring evil cold people...stay far away from this terrible place....its not a counseling center its a place for bullying counselors to abuse the already broken and abused....and stay FAR away from christine braun she is a psychopath or just disturbed person of many sorts....
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2 comments
#1237514

Thanks for information

#800876

I went to resilience too and had similar issues - its a very bad place do not ever go there...the people there are mean and rude.

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ID
#481233 Review #481233 is a subjective opinion of poster.
Location
Oviedo, Florida

About

Top Resilience Counseling Center Services

Prescription Refill

Resilience Counseling Center Pros and Cons

Cons: Policies changing in mid-counseling

Summary

Resilience Counseling Center is a company that was started by Karen Astringer-Peters. Mr. K.Peters is an acting President and the CEO of the company. Having years of expertise collaborating with top managed care and counseling organizations, the owner of future Resilience Counseling Center Inc decided to start her own business and opened the door of her practice a decade ago. A few years later, a branch office of Resilience Counseling Center Inc was established in Oviedo. Today, Resilience Counseling Center is a privately owned practice that helps patients cope with a number of mental health disorders.

Resilience Counseling Center reviews and complaints

Resilience Counseling Center is ranked 407 out of 2223 in Hospitals, Clinics and Medical Centers category

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