Akinbodewa E

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Verified Reviewer
| map-marker Pattaya, Chon Buri Province

Fraudulent practices, poor & rude customer service/ Illegal account suspension

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Resellers Panel Com - Fraudulent practices, poor & rude customer service/ Illegal account...
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I have been with the hosting company for over 2 years now. About a year ago, they announced a price increase, but unblinkingly and secretly they also downgraded their services.

Today I complained about service inefficiency and the support agent resulted in insulting me.

When I reacted, he went ahead to suspend my account and threatened never to unsuspected it. He thereafter resulted to several threats, holding on to all my data of over 10 different websites.

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Loss:
$7

Preferred solution: I want my data and full refund

User's recommendation: Stare clear of this brand, it seems it's even a one man business, because the said agent addressed himself as the General Manager

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