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Pissed Consumer Interviews ?

My tax money for 2013,2014,2015,2016 were sent to this company from my state and the money stayed there until I called about it. Then they lied and said they mailed it me. 16 days later they claimed they mailed it 6 days then 7 days then 8 days prior . Its been 20 days after holding my money for a week before I called demanding it. I was in financial ruin without that money. They caused me to loose my truck and get evicted from my apartment and I still do not have my money. They should not be allowed to do people this way and I will no longer do business with Tax Act if this is the route i have to go for my refund. I am contacting the Kentucky banking commission and the BBB as well as the govenors office. DO NOT DO BUSINESS WITH THIS BANK THEY TRY TO KEEP YOUR MONEY WITH NO WAY TO GET HELP!!!

Republic Bank - I trusted them they ripped me off

Republic Bank is trying to steal my tax refund. I checked my deposit information everyday after filing until the irs released my funds. After two weeks of wondering what happened to my money I found out they falsely sent it to my bank account but it was mysteriously rejected. They stated they cut me a check but that obviously was a lie because it’s been more than two weeks no check. I’m ready to get a lawyer. I wouldn’t recommend them to anyone after this
#1493184
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My tax refund was sent out March 13th by the federal government I have not received my return yet the republic bank has not responded or put it on my direct deposit why is that

My tax refund was sent out to the republic Bank March 13th 2019 I have not received my my refund back yet to my direct deposit yet why is this please respond thank you
1.0
Details
Website
#1493176
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It was an error in the info but they did fix the problem and 8 days later I finally received my check... Stephanie was the only live person I could speak with cause she was the only link between the tax ofice I went too and the bank she stayed on top of things til I...
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Anonymous
Dwayne

I always get alive person through the 866 581 1040 number. press 1 , then enter your social, now enter your birthday and press pound, press 1 again for the status of your fede...

Anonymous
Xi8835

Please share the number to get through to a live person. Republic Bank is saying they haven’t even received my refund so I can’t get passed the initial first steps. the IRS sa...

#1488182
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SO IVE BEEN WAITING FOR MY RETURN SINCE FEB 22 NO CHECK HAS ARRIVED AND IM SUPER IRRA BECAUSE OF THE FACT THAT WE HAD TO WAIT FOR THE PATH TO LIFT NOW WAITNG ON A CHECK I HAVE NO NUMBER TO CALL BUT A AUTOMATED ONE AND IM TRYING TO TALK TO A LIVE REP DO YOU HAVE A...
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Anonymous
Concerned Citizen

Attorney General Files Lawsuit Against South Side Tax Preparation Business https://youtu.be/T9jvwj7ZHlw 7000s Drexel Owner Is At Location Temp Restraining order Last year Staf...

Anonymous
LaToya

They doing me the same way saying I had the wrong address on it n I have to do a stop payment

#1484770
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I will NEVER go through this bank again, refund was released 3days ago and they still haven't sent my check to my tax office, Wtf ridiculous
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Anonymous
December

Same here I did direct deposit and still have not received my funds and no way too contact a live person and I'm wondering is this even a legite business never heard of a comp...

1.0
#1483759
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My tax refund was rejected by my bank for unknown reasons. I’m told it was incorrect info. Which is absolutely wrong! Republic took their fees on 2/21/2019. 5 different reps told me different things every time I called. They have yet to mail my check! They are holding...
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Anonymous
Anonymous

Damn Fam they doing me the same way and they trying to say they ain’t got no postal tracking number on the checks

Anonymous
Concern Citizen

https://youtu.be/T9jvwj7ZHlw

1.7
#1482906
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Republic Bank - Misleading info

I am going through the same situation. They used an incorrect routing number (despite having the accurate banking info on my tax return) and therefore my deposit was denied by my bank. I received the same email about a "0.00 test deposit". My bank states they denied the transaction because Republic Bank dropped the last digit from routing #. I have no idea whether I'll receive my return and could not get a live person on the phone with Republic
#1481741
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Republic bank is full of *** and hasn't released my refund after they said 24 - 72 hours
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Anonymous
Leea

Have u received your funds yet I've been waiting a week since the IRS sent it to them wtf better business bureau needs to be informed i have been trying to reach out to see if...

#1481723
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Money money has been released from the IRS to this bank so they may take fees, the money is there but fees have yet to be taken I’m facing an hardship! I’ve already went through an long wait with the irs due to the shutdown pushing things back! My money is there so can...
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Anonymous
BadBusiness

HAS ANYONE RECEIVED THEIR REFUND YET I HAVE YET TO RECEIVE IT AND IT WAS SENT TO THEM ON THE 27TH I WAS TOLD SOMEONE MADE AN ERROR TYPING IN MY SSN AND AFTER READING THESE REV...

Anonymous
Terra

Did you ever receive it yet! The same exact thing happening to ne right now as we speak. It's really frustrating when you can't get a live person on the phone too help you out...

#1480270
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Contact Republic Bank Customer Service

Mailing Address:
70353
Louisville, KY 40270
USA
Phone:
(888) 782-3333
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Republic Bank Products and Services Reviews

I have been doing my taxes with taxact for years. I have never had an issue with my direct deposit. I took my information directly from last year's 1040 - my routing number and my account number. Then after I filed my taxes, they sent me an e-mail (which seemed odd)...
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Anonymous
Sandy

Sounds like you might need to check the status of your refund, on the IRS website. If you have your AGI, the exact amount of your refund, your name, and your SS#, you should b...

1.0
I didn't like
  • What seems to be shady business practices
  • Customer service
  • Excuse given for missing refund
#1480063
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