52 CLAIMED LOSSES
4 TOTAL REVIEWS
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FAULTY ITEM, NO CUSTOMER SERVICE, NO AFTER CARE
Bought a tube of Underwater Magic Mosaic Pool Sealant - White - 60g Tube. The item arrived and was unusable as the glue was solid. Emailed the email address I had been sent by the company when I ordered the item, but despite me chasing up a response, no response received in 2½ months. Finally, used another email and received plenty of one-line rude responses. I was unable to return the item as it had been disposed of and the company would not replace as they required verification. Company did not respond to my questions with regard to the lack of replies/being ignored. Found this company to be unprofessional, rude and with a complete lack of empathy. Didn't end up with the product that I had bought in good faith. Would never use this company again!!!
User's recommendation: Don't use this company.