Molotov P

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Verified Reviewer

You guys have greatly improved over that previous crew of rip off artist that were installed as customer service advisors , that

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I was so out rage over the chargers for the service to my car that I did not authorize I called the manufacturer home office to report the conduct of the service employees at that location who in my opinion were Giving Chrysler a bad name in the service department and further told all the people I know never do any business with that dealership and further told them to tell everyone they knew never do business with that Chrysler dealership , and if you have any questions do not hesitate to contact me
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Loss:
$150
Pros:
  • Location
Cons:
  • No cons since they cleaned out the service advisor

Preferred solution: Over payment for the service I did not authorize that was added on after I had sgin the work authorization form , without consulting me first !! Very bad business practices!!!

Starlette R Ajc

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Verified Reviewer
| map-marker Renton, Washington

Customer service lies and add

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I went to Renton Jeep Dodge on November 17, 2022 I left about 645 the reason I was there for that long was because twice the man told me he made a mistake while he was working on someone elses paperwork and added gap along with a $4000 mechanic payment that I opted out of and I also signed when he reprinted it however they sneakily added it in my final paperwork I then called corporate the bank they said that they should rewrite the addendum and outline the errors I have left email with Lawrence Kelly, sales manager, Troy, and Darryl. I am highly disappointing these are the main things that we spoke about and I saw with my own eyes and signed in front of a third young worker who was there

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Loss:
$5

Preferred solution: Price reduction

User's recommendation: Every single review I’ve looked at afterwards has been terrible for the past five years I feel like I was blatantly disrespected even though I was upfront about what I wanted and did not want an could and could not do

JOHN C Tii

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Verified Reviewer
| map-marker Renton, Washington

Dissatisfied customer

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High pressure sales tactics and miss leading adds that have all kinds of hidden fees and mark-ups. Terrible experience. I ended up walking out. Will never go back. Beware!!!
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Preferred solution: Be more honest and up-front. Their sales tactics are very aggressive.

User's recommendation: Avoid

BarbaraV R Spk

*** poor customer service

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I had an appointment for my oh sensor to be replaced I dropped it off a whole half of a day early my car sat on that lot for three days they didnt call they didnt update they didnt even let me know that they didnt have the manpower to fix my car they just let it sit there and it has yet to be fixed my car is under warranty so its not an issue of a bill they also tried to get me to pay for an oil change that I had done days before at Valvoline before I drop the car off and told him I did not need an oil change
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Loss:
$426

Preferred solution: Deliver product or service ordered

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