Shanty Nbp
map-marker Portland, Oregon

Rentcares - Website Review from Portland, Oregon

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This site is a scam and joke of a "company" After taking our reservation and money almost two months in advance I had to contact the company wondering where my rental was as it was late and never an email from the service. My emails and phone calls were ignored for a few days and then a random text,,,, that's right I said text message came to our phone. It said what name did we use to reserve. I had no idea who this was and had to ask there was a few vague messages exchanged and then a blunt your reservation was canceled and after I kept asking why and trying to get answers it was due to not finding me with a Google search or on social media. Who does that???? Text message, takes money, tries to see a picture on social media? This is for a child's harness in an airplane for goodness sakes. It's just a woman who gives herself fake reviews. I had to file fraud charges wth our bank as she never refunded any money. Save yourself the hassle and go elsewhere. Rentcares.com
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Cons:
  • Scammed
Reason of review:
Order processing issue
1 comment
Guest

Dear April Rose,

You were notified via email (hotmail) regarding the cancelation of your order. I did not get a reply from that.

You then sent an email from a different email address to which I replied and stated, yet again, that your reservation was canceled. I did not get a reply either. Do you ever check your emails?

I've been in business for a long time and my contact information has remained the same: email, voicemail and sms.

I received ONE phone call from you on August 18th at 7:23am and I replied after 10 am (because thats our office time!) The reason I sent you a text message is because you did not leave your name!

I never said GOOGLE or SOCIAL media to you - that is a blatant lie. I said a background check failed which was stated in my rental agreement. Some of your information do not match. A different person was popping up.

I'm not going to send my property to a JANE hoping it would go to a SUSAN.

If you have checked your email before we wouldn't have this discussion. I would have asked you questions and we would have resolved it. Fake reviews? That is laughable.

I have two toddlers, I doubt any mother would have time to make fake reviews. I dare you to ask me my customer's emails the ones who wrote testimonials to me because Miss Coyle, you are defaming my business. FILE fraud charges?

How about I file charges against your idiocy? I always refund my customer's money, maybe you should check your back account before you tell lies.

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