RentalCover
RentalCover Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RentalCover has 1.4 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheep, Dont know yet, Maybe the price.
Cons: No way to communicate with this company, No contact, Rentalcover does not respond directly to customer emails.100% of users think that RentalCover should improve its Customer Service.
77% of users say that they won't use RentalCover in the future for similar services or products.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RentalCover has 1.4 star rating based on 26 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheep, Dont know yet, Maybe the price.
Cons: No way to communicate with this company, No contact, Rentalcover does not respond directly to customer emails.100% of users think that RentalCover should improve its Customer Service.
77% of users say that they won't use RentalCover in the future for similar services or products.Recent recommendations regarding this business are as follows: "I would never use this company again. They are a complete scam. Find a more reputable company.", "Don't use Priceline for car rentals. Crooked company", "Great way to get rental car insurance!", "Be careful", "Stay away from this ponzi scheme".
Most users ask RentalCover for the refund as a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Location. The price level of this organization is high according to consumer reviews.
Top RentalCover Reviews
"Lost access to account"
My name is Daniel Sandler policy number G83V- YWZC-INS. The email I previously had for rental cover is no longer active and therefore I have no way to access...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost access to account
My name is Daniel Sandler policy number G83V-
YWZC-INS. The email I previously had for rental cover is no longer active and therefore I have no way to access my account. Ideally Id be able to access this account through daniel_sandler@***.com so that I can make a claim
Preferred solution: Access to my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brisbane, Queensland
Disgruntled customer
This company is a scam. They were recommended through Booking.Com.
I keep receiving emails with links to claim my insurance refund but the link doesn't proceed to the next stage of accepting my bank account details. I have sent several emails to them and receive the same computer-generated response that they are working on resolving the issue. It's complete bull...t.
The "Help Center" is a complete farce and sends you round in circles. I will be complaining to Booking.com.
User's recommendation: I would never use this company again. They are a complete scam. Find a more reputable company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefuse to pay claim will not respond to emails
I rented a car on July 30, 2024, through Priceline from National/Enterprise Rental Car and insurance from RentalCover.com. The windshield was cracked and I filed a claim with RentalCover.com.
After repeatedly requesting the same information, RentalCover.com quit responding.
Now, I am getting collection notices from Enterprise. I believe RentalCover.com is a scam company that needs to be investigated.
- See cons
- There not a real company
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away from this ponzi scheme
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
El Dorado Springs, Missouri
Slow or NO response to claim.refiled multiple times then finally offered less than half of claim amount to settle.NO customer service number
Have glowing rosy ads claiming EASY CLAIM REIMBURSEMENTS however that is not the case at all.Filed claim for damaged windshield multiple times with NO reply or acknowledgement.threaten to report to state attorney general and FINALLY got reply saying they received the claim.After sending the 6 or 7 supporting documents the company accepted my claim only to tell me they were covering LESS than half the claim amount.This was coverage that promised NO DEDUCTIBLE!Now trying to contact the company to find out WHY they won't stand behind their promises.OF COURSE THEY DON'T HAVE A PHONE NUMBER TO CONTACT ANYONE AND IT'S BEEN 3 WEEKS WITH NO REPLY ON THEIR PART SO IT APPEARS THAT I WILL HAVE TO CONTACT MY STATE FRAUD DIVISION TO SEE IF I CAN GET MY CLAIM PAID.
User's recommendation: DO NOT USE THIS COMPANY,BETTER OPTIONS OUT THERE!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund issue
Hello,
I had cancelled two reservations due to Covid illness and change of plans; however, I have not received a refund. Please advise when I will receive it. Thank you.
1. 27 Dec 2024 - 31 Dec 2024
Booking Reference: GUJB-SRD6-INS
2. 14 Jan 2025 - 17 Jan 2025
Booking Reference: CMKP-HMVT-INS
Preferred solution: Full refund
User's recommendation: Great way to get rental car insurance!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cathedral City, California
Resolved: No follow up
I've sent in all the paperwork that is required and have not heard one single word back from them. I have sent them several emails and nothing has been done for me to get my refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund of charges for car never rented
I made a reservation with Hertz through Priceline and included rental insurance. I never received the rental car as Hertz had no cars available.
I was told by Priceline that the rental was canceled.
However, charges of $78 were charged to my credit card. I demand a refund since no car was provided.
- Thiefs
Preferred solution: Full refund
User's recommendation: Don't use Priceline for car rentals. Crooked company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
No communication
I purchased coverage for peace of mind and because RentalCover was being offered on the rental companies website. Everything seems ok I ended up in any accident and file a claim as soon as I received the documents from the rental company.
The claim have been stuck and no one respond to over 5 enquiries they said were escalated.
The rental company also said they look sent emails. Please look into FK3F-SBFB-INS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
El Dorado Springs, Missouri
Resolution of claim #2138****
approved claim for damaged windshield for the amount of $300. The cost of replacement was $785 which I paid by credit card.Sent invoice of cost and statement from credit card company and have not heard from your company,When can I expect reimbursement?
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charge
I was charged $20.19 on November 8, 2024, on my American Express card. I do not drive... I don't even have a driver's license.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnprofessional
I purchased coverage from rental coverage and they never refunded my money back to my account after I advised them that I was denied the car due to me not having a major credit card or bank card. Requesting that my money is refunded back to my debit card thanks
- Persuasion
- Unprofessional
Preferred solution: Full refund
User's recommendation: Be careful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHELP no contact information
The company has done nothing because I can't reach them
What is your phone number???
CANNOT USE YOUR SERVICE WITHOUT CONTACTING YOU
Preferred solution: Contact information!! We are a rental company looking for affiliate info and NO ONE responds to emails... Are you legitimate?
User's recommendation: GET THE PHONE NUMBER
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Took 13 $ from credit card ,when parental company advantage canceled my reservation.
Took $13 from a credit card when the parent company Advantage cancelled my reservation. Crooked company.
User's recommendation: Do not use rentalcover or rentalcover.com
Insurance Expert Talks
Exposed: Types of Insurance Scams and Fails
In this video interview, Charles R. Gallagher, an attorney, explains what sort of insurance fraud happens with consumers. Find out more about insurance fraud, the worst cases discovered, and how to protect yourself from insurance scam.
Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging my card without my permission
My overall experience was not great I do not like people to place payments or take payments off my card without my authorization
Although I extended my rental car on September 17th, I did not extend my accident insurance. I did not give anyone permission to access my card, and I certainly did not authorize the removal of $113.
I did not do that. I would like my money replaced back on my card because I didn't need more time on the insurance.
I understood that it was not going to last past September 17th, and I did not want to continue the insurance. You had no right to go and take my money without my prior authorization, and I will take you to court if you do not return my money.
Preferred solution: Full refund
Doylestown, Pennsylvania
I bought car insurance on a rental car, car was stolen and rental cover live for over six months, asking for information over and over again before denying claim
Honor the contract and pay the damages to the rental car company for the stolen vehicle instead of trying to put it off on me
User's recommendation: Do not get rental car insurance coverage through this company they do not want to pay off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Portland, Oregon
I extended my rental car without extending my coverage and they took my $114 without my permission without me agreeing to the extra amount coming off my card
RentalCar.com took extra money from my card due to me extending my rental. I did not ask to extend the protection.
I did not sign to extend the rental car protection either. I simply extended the rental car, not the protection. I received the text where it asked if I wanted to extend.
I did not, so you had no right to charge my card $113. I would like my money back, or I will take you to court.
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YES, I AGREE. They 'conned' me into paying $104 for my AVIS rental car insurance while in Panama.
I CAN'T EVEN FIND THEM!!! NO PHONE, NO RESPONSE TO EMAIL QUESTIONS; IT'S TRULY LIKE THEY DON'T EVEN EXIST!!!!
Yes, I am pissed but I still have to try to recover my $104 USD. I detest con artist companies like this; the *** of the earth!
Hi Jenny, Thank you for sharing your feedback with us. Unfortunately, we were not able to find you in our system with the information provided in this review.
Please either confirm your INS, reply to any of our emails or log in at http://***/account using the reference number (ending with “INS”) from the confirmation email that we sent you when your protection was purchased. Our team can then look into your case. You may also wish to review the documents within your RentalCover Account, including your wording.
Once again, we appreciate your feedback. Thanks for choosing us, The RentalCover team