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Renaissance Windows and Doors

Renaissance Windows and Doors Reviews

renaissancewd.com
What is your customer experience with Renaissance Windows and Doors?

Renaissance Windows and Doors Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Renaissance Windows and Doors has 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing poor customer service, high price level, and missing projects after full payment.

Positive Feedback

Initial sales interactions were responsive and product choices appeared satisfactory before problems arose.

Negative Feedback / Risk Areas

  • Complete lack of follow-up after 100% down payment reflects serious Renaissance Windows and Doors customer complaints about billing and refunds.
  • Reported inaccessible records and minimal staff on site indicate weak customer service.
  • High price level with unmet delivery increases risk for large orders.

Key Takeaways for Future Customers

  • Check multiple Renaissance Windows and Doors reviews and verify payment terms before paying in full.
  • Document all communications and avoid upfront 100% payments when possible.
  • Confirm installation timelines and ask about refunds and recourse options.
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Wendy V Ojj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kingwood, Texas

Company seems to be having big trouble.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - We purchased over $17,000 in windows and doors.
  • - They were great at first, then after full payment they stopped responding.
  • - They claimed no access to records when visited.
Updated by user Apr 04, 2024

Received a letter from their attorney to take down this review or be sued. We are refusing. Will update as we move through the legal system.

Original review Feb 22, 2024

We purchased over $17,000 in windows and doors with these people. They were great, at first.

After we paid the demanded 100% down we never heard from them. We even stopped by their office with one person working and they claimed they had no access to records.

We have now filed a lawsuit but don't have great expectations. This has been a nightmare for our family and the dreams of our new home.

Loss:
$17000

Preferred solution: Full refund

User's recommendation: Due your own due diligence, I wish we did.

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1 comment
Wendy V Ojj

We have decided to buy new windows this helps.

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