Renaissance Family Practice
Renaissance Family Practice Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Renaissance Family Practice has a 1.0 star rating from 1 review and overall negative sentiment; consumers report dissatisfaction with customer service and high price levels in Renaissance Family Practice reviews.
Positive Feedback
No positive feedback is reported in the available review; the review describes standard services like blood tests and office visits.
Negative Feedback / Risk Areas
- Repeated issues with billing and being double billed noted as a major customer complaint.
- Poor customer service and back office incompetence reported.
- Higher out‑of‑pocket costs and limited diversity of services compared to other providers.
Key Takeaways for Future Customers
- Check billing and ask about refunds or charges before care.
- Verify test result handling and confirm providers review results.
- Compare costs and customer service experiences before choosing a membership or ongoing care plan.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Renaissance Family Practice has a 1.0 star rating from 1 review and overall negative sentiment; consumers report dissatisfaction with customer service and high price levels in Renaissance Family Practice reviews.
Positive Feedback
No positive feedback is reported in the available review; the review describes standard services like blood tests and office visits.
Negative Feedback / Risk Areas
- Repeated issues with billing and being double billed noted as a major customer complaint.
- Poor customer service and back office incompetence reported.
- Higher out‑of‑pocket costs and limited diversity of services compared to other providers.
Key Takeaways for Future Customers
- Check billing and ask about refunds or charges before care.
- Verify test result handling and confirm providers review results.
- Compare costs and customer service experiences before choosing a membership or ongoing care plan.
Bad Medical Practice
- - Double billed by UPMC; office lied.
- - Tests mishandled; doctors don't review results; techs advise on meds; charges are higher; will file complaint.
I was double billed by this UPMC doctors office. I called the
Renaissance Family Practice Penn Hills about this over billing and they lied to me over and over.
I called the UPMC billing office who lied and said charges were accurate.
They did not handle my routine blood tests, PTIR well. Doctors don't review results, techs give their advice on your next appointment and medication dose. I have found that UPMC charges more than other health networks and you are billed more out of pocket.
I have raised my concerns with my health insurance company and will file a complaint.
I would not trust them with my health ever again. The back office is incompetent.
- Lack of care
Preferred solution: Let the company propose a solution
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If you don't like the doctor/practice then you should definitely go elsewhere. Some doctors just don't have any manners.
But if you think UPMC is more than say Highmark, you'd be wrong.
I've had health insurance for over 30 years, and believe me when I say UPMC isn't the most expensive. Good luck to you.