Pamela C Yob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They lie and steal.

Updated by user Jun 11, 2023

I haven't heard a thing from this poor excuse for a company. They don't have to work hard because they steal money from customers.

They are really nice on the first call so they can get that information for your deposit and the next time they are very rude. I hope...

Original review May 11, 2023
I talked to Robert I feel he pressure me into giving him my info 660.00 deposit. I told him I wanted to think about he said can't wait to get that price.

He told me I had 48 hrs to cancel 4hrs and 24 min I sent him a message and called and let a message on there main # to cancel. Robert called and left a voice mail and said to call him about my refund within the 48 hrs. Now they said they had a truck hired so I don't get my deposit back because they didn't put the cancelation in until 4 days after I canceled. How can they feel good about themselves ripping senior citizens off like that?

Robert has my # blocked now, the supervisor will not talk to me.

I still have the voice mail from Robert. I hope this helps anyone else who needs to move don't trust them.
View full review
Loss:
$660
Cons:
  • Liers and thevies

Preferred solution: Full refund

User's recommendation: Don't trust this company

Teresa B Wjo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lauderdale Lakes, Florida

Need to reach corporate legal contacts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Relocation Nation - Need to reach corporate legal contacts

Relocation Nation botched our move because they didnt understand their trucking companies weight limit for a 26 ft truck. We had to find out the hard way and unload over 1000lbs of our belongings in 2 locations.

We are senior citizens with health problems and we had to unload the truck. Finding out after movers had loaded the truck and gone home, that there was a weight limit. They need to compensate us. They wont give us the legal department information or their managers cobtack info?

We have to move the rest of our belongings on 3/17/23 and have incurred additional storage costs because of their error. They said they just cant send out a truck, so we asked for a 2000.00 refund so we can get someone else to move our stuff.

Bradley and Olivia refuse to give us their managers info and will not communicate with us at all. We had damages to our belongings and no one will help.Can you help?

View full review
Loss:
$3500
Pros:
  • No pros only cons
Cons:
  • Uneducated for services they recommend highly

Preferred solution: Price reduction

User's recommendation: Stay AWAY from Relocation Nation!

Anonymous
map-marker Orlando, Florida

They low ball estimates so you can pay overage

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They lied on my contract and low ball my estimate so that I can pay overage. I explained to a so-called broker which I need all my things moved and not some them. Eli, Theo and Oliva Reese. Stay away
View full review

User's recommendation: Be up front

Anonymous
map-marker Tucson, Arizona

Cancel of reservation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have called multiple times and I get sent to voicemail. No has returned my call. I also called the guy I originally spoke to and he said he would call me and transfer me to customer service so it would be faster and that still hasnt happened I put a deposit of over $1000 and the said I would get it back if I cancel before 5 days ahead of the move date. I feel like they are trying to not answer/call back until that point so they can keep my deposit. I am very angry right now and I better get my money back!
View full review

User's recommendation: Don’t use this business

Aristide M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Very frustrating customer experience

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Relocation Nation - Very frustrating customer experience
Relocation Nation - Very frustrating customer experience - Image 2

I have multiple serious complaints to report about Relocation Nation Moving and Storage LLC (631 Lucerne Avenue 33, Lake Worth FL, 33460). The first is that we were told we could arrange the pickup in a specific time frame, which was critical for me as I was coordinating many moving pieces.

We agreed upon a Friday morning, but the actual carrier (to the best of my understanding Relocation Nation is just a broker) called the day before to say they were coming in the afternoon. When asked for clarification, our contact at Relocation Nation did not answer the calls. The carrier (R&M Transportation - 3730 N 55th Ave Hollywood, FL 3302) invited us to read the contract, where they wrote they could come at their convenience within a 48h window. After this initial miscommunication, we asked for better coordination about the delivery date, as we were having a baby.

The Relocation Nation sales director, Bradley, reached out and said he would put the furniture in storage and reschedule the delivery. He never mentioned anything about additional redelivery or storage fees. Instead, he said he was applying for a credit on our behalf as we ended up paying more than what estimated in the initial quote. We were surprised and frustrated when we found out that his help actually cost us extra money.

Not to mention that we never heard back about the credit he referenced in his message.

He made decisions involving extra fees on our behalf without asking permission or even disclosing it. Any attempt made to communicate with Bradley or customer service to waive this unexpected extra cost was unproductive and extremely frustrating.

View full review
Loss:
$350

Preferred solution: Apology

User's recommendation: be careful

1 comment
Guest

Agree! Wasted considerable time with a company that proved to be careless from beginning to end.

Avoid this company if you prefer honesty, clarity and your instructions to be heeded. Half of my items have not been moved and the quote I received was not anywhere need the amount I was billed. At every turn I was met with employees remiss in their duties. I sent photos to avoid a misunderstanding in what I needed moved, and yet, was directed to mislabel/misidentify items.

I sent photos of each item, along with a list, and yet, only half of my items were packed. When I learned they would be unable to take all of the items they had agreed to (and for double the price I was quoted!), I gave instructions about priority, and yet, those were ignored completely. I called the 1-800 customer service line while the movers were at my home; the call was unanswered and subsequently NEVER returned. I texted my original contact who promised action on Monday, and yet, I was told to call the 1-800 customer service line!

The recklessness of the employees continued when they left the gate to my property obviously open! Feeling frustrated, I reached out to customer service again. I received no response to my request for assistance for several days. The lackluster response I eventually did receive left much to be desired.

The response asked ME to provide additional information in order to assist, and yet, when I promptly sent that information to them, it was tossed aside, my time wasted and myself left feeling exasperated. Save yourself the trouble of being deceived and abused by Relocation Nation Moving and choose another company.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article