Reloadit
Reviews and Complaints
It is the same thing technical difficulty s
I was told by a unimformed clearly that she couldn't load my prepaid card at the counter they always do. That I have to purchase a reloadit card.
I did tried to make a safe account said I couldn't technical difficulties. So I contacted them they told me can only do one card per device also that it should be a computer not mobile but sometimes works. Needs to be on chrome. I was on chrome never used a reload it card on my device.
Still a month and something later has not been able to fix or get money. Said if I have receipt that I maybe could talk to store I bought it at and call bisness to bisness and if the store would be willing to wait 30 days a refund me the money. Or I would have to have a check mailed it would take least 30 days. I am in a motel was going to use the money the last I had to apply for a apt .
Lost that !
I truly hate this company and will not be using PayPal net spend or any company that uses this theiving lying facade of a company. They have stolen my money period over a year and can't fix tecnical difficulties ***
Confused
Scammed and over it
I bought a Reloadit pack at Ralph's grocers today. Asked the guy if it would work for NetSpend.
He said he wasn't sure but he would try. He didn't tell me I was gonna be stuck with this useless card. Went to sign up for the so called "safe". Have never ever ever used this service or registered with their site.
Yet every single time I tried to sign up, I got 1 of 2 error msgs. Called customer service, she said clear browser close and try again, or try from a different device. Still nothing. Now 5 hrs, 5 devices and ,7 different emails later...Nothing.
Called their scam line and told them I would like to report this company as the scammer. I had to report the card as fraud. It mentioned a "refund" on the back of the card. The agent (also useless) told me 30 days for a refund IF my case is accepted.
You literally are depositing money into their company acct and paying them.
Our funds just disappear into a black whole. I am now filling reports with every consumer protection agency there is (I hope will also contact the shady company. I am going to every single outlet that sales these cards and leaving scam stickers on every single pack. Along with/notifying every blog, writing their prepaid partners, blasting it on all social media platforms and anyone else So that people no longer fall victim an outright fraudulent company.
They are blatently stealing people's money. Thousands of dollars! These companies need to learn class action suit are "in" right now. If you have also been a victim and would like to be part of the petition, please email your name, the date of your incident, a brief description about what happened, and the amount you were robbed of to Stop.Reloadit.Scamming@***.com.
Only 40 people are needed to file for a class action....I see here there are over 750 fraud victims.
It's time we do something about these *** companies who don't care about the little people. It's not a website glitch, it's an outright scam!
Can't Create an Account
- Suck
Preferred solution: Create an account that I can use.
IT DOESN'T WORK, CUSTOMER SERVICE IS A JOKE
I purchase a RELOADIT card for $35 to reload $35 onto a NETSPEND card. (RELOADIT and NETSPEND are the same company).
I could not create a "SAFE" required to put the $35 onto the reload it card. I received an error message that "too many devices were associated" with the "safe" that it wouldn't let me create or use. Customer service consisted of a series of annoying "reward offers" like a Bahama cruise, etc. The "rewards " you know are a scam.
I was on hold forced to listen and respond to the recorded message. If I did not respond, the call ended. I could not get a live person on the phone. I think this company is a complete scam.
Their mode of operation: frustrate the customer until they are so annoyed, they give up!! THERE IS A REASON YOU CANNOT REPLY TO THERE EMAILS. It's all automated recordings that repeat or end if you do not take an "offer for reward". THERE ARE NO LIVE PEOPLE TO REPLY!!.
I wasted two days trying to get the bogus RELOADIT card so I could have $35. THIS COMPANY IS A FRAUD, A SCAM.
NEVER USE RELOADIT.
My email is khallquist922@***.com. ALL OF US THAT GOT SCAMMED SHOULD JOIN A GROUP AND MAKE SOME NOISE ON SOCIAL MEDIA.
CLASS ACTION LAWSUIT????
- No one with reloadit customer service spoke proper english
- Could not load amount on reloadit card no customer service
- Getting robbed by this comp
Preferred solution: Let the company propose a solution
Scammed by Reloadit
Sad for Blackhawk
I'm taking legal action
Reload it sucks
Poor, cheap, terrible csr's, scam, *** you @Reloadit
Never Again!!!
Did everything ask and..
Scam Scam Scam
Businesses that are supporting reload it that knowingly have
"CONVENIENCE YEAH RIGHT!!??"
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IVE FOUND THE SOLUTION TO SETTING UP AN ACCOUNT FINALLY! Like so many others.
I purchased a Reloadit Pack hoping I would be able to seamlessly add the cash I had in hand, to my Paypal Prepaid Card. Little did I know, an overwhelming amount of frustration and anger would consume the next 24 hours of my life! My story is identically to most I've seen on here. So Ill get right to the point.
Attempted to setup account using my cellphone. To which the "unable to verify information" message was displayed. Attempted again and was then given the "Device has too many attempts". Then I called Customer Support, and was told I needed to use a laptop with the most recent version of Chrome, also needed to have my cache and cookies cleared in order to create a "Safe".
Attempted those "Troubleshooting Steps" with no resolution. I was still receiving the same error messages. I even called friends and family members within my city, out of my city, and even out of state. Just to see if it was due to my location.
However, they too were receiving the same error messages when attempting to create a safe on the Reloadit Website. Mind you, Im advising them with the instructions that were provided by the Customer Service Rep, and the Reloadit website, as to the best and only way to setup a "Safe". Which was, latest version of Chrome, or Internet Explorer 11, and to make sure the cache and cookies were cleared on computer. So I did setup a Brand New, Yahoo Email Address, and i was using my laptop with cache and cookies cleared, but something told me perhaps the Mozilla Firefox Browser would allow me to set up my "Safe".
I thought,"Hell, the so-called instructions and advice I've been given up until this point has been fruitless, might as well go against the grain and see what happens" And wouldn't you know?! After using Google Chrome to download The Mozilla Firefox web browser. I opened it up, went right to Reloadit website, clicked "Sign Up" entered in my BRAND NEW Yahoo Email account. and KABOOM!
"You have Successfully created your Safe" message appeared! I was then able to add the "Pack" I had purchased from the store by using the 10 digit code under the scratch off. After that, I was informed I needed to add my prepaid card that I wanted the funds added to, on the reload it account. HOWEVER!
Instead of instantly being able to access funds after adding the pack and my prepaid card number, I'm currently still fund-less because they have to "Verify" my prepaid card is one they support on the Reloadit Network. So that's where I'm currently at.
And after reading some info on how long it takes to verify (roughly 3 Hours) I'm in a much better spot now, than I was 24 hrs prior. In closing,,,, MOZILLA FIREFOX WEB BROWSER + LAPTOP + BRAND NEW YAHOO EMAIL = SUCCESSFUL RELOADIT SAFE ACTIVATION!