Resolved: RIP OFF .... DO NOT TRUST THIS COMPANY!!!!
All is good, Chris called and refunded my money immediately, said there was a glitch and he thought he had already down it. He was very professional and handled this perfectly.
Reliant Cell Phone repair
After all the problems I had with this guy, I picked my cell phone up a week and a half ago. The Battery was dead,so could not check it while at the repair shop,so I took it home, plugged it in.
About an Hour later, I went into the kitchen to check on the charge,picked up the cell phone and it fell apart in my hands.
The next day I took it in to the shop, told the girl in the front of the store what had happened, she called the owner on the phone, we talked, I explained what had happened that the phone fell apart and t still was not reading the sim card(*which was he original reason for bringing it in in the first place). He told her to call the repair shop in Lakeland, we chatted with the repairman there,who promised to make the needed repairs,but said, when it first came in, no one told him he was even supposed to look at the sim card.
Two days go by and I figure it should be fixed by now, so I stop in to the store, and when i get there, there is a sign in the door saying we are closed for the rest of the day, and the door is locked.Its not a holiday and the sign gives no reason for this closure so I walk away. I come back the next day, same sign, same door locked, no explanation I leave again. I arrive the next day and same thing(now I am thinking he might have gone out of business and kept my phone).
I jot the number down on the closed sign. I walk home,but its Friday afternoon and I don't call the number. Monday arrives, I walk back to the store it is still closed, so when my son gets home from work, I borrow his phone and call the number. The owner answers the phone and I inquire as to why he has been closed.
He him haws around a bit, say we were closed Friday but that was the only day, and I said bull ***, I went there Wednesday ,Thursday, and Friday and you were closed each day, he turns and asks his wife if they were closed Wednesday*as if he didn't already know this* she said yes, he tells me she leaves early on Wednesday(but I was there around 11:00 or 12:00 when I discovered it closed. So now he starts saying , like ya, I got to get that sim card fixed(at this point I lost it) I began yelling , you have had my phone a week and a half and the sim card is still not fixed?? whats going on guy? you had my phone for a total of a month now and you still can't fix it?
you cost me $750.00 because you have had my phone for a month now, and the VA has been trying to call and can't reach me so they had to write me a letter . At this point, he hangs up on me.
I repeat, if you have a cell phone that needs repair, there has to be other, much better places to have it repaired, please save yourself a ton of heart ache, and take it elsewhere, not to this guy, I even asked 2 guys on Friday(who happened to be standing outside next door talking) do you know this guy?
he has my cell phone and he is closed , why is he closed.Neither guy had a clear answer, but one guy said something about his wife having a baby or something( which isn't true cause she is the girl in the front of the store I been talking to and she was not pregnant).So the one guy , after I told them my story , said , Yah, he is a bull ***!!!!! It appears the word is well known (at least in that small shopping center) that this guy is not very trustworthy , and does not put customers first priority ...
Reliant Computer Services, LLC is a privately owned company which offers computer services. The company was founded by Tom Sparandera in 2001. Its headquarters is based in Hackettstown, New Jersey, United States. The company serves North Western New Jersey area. Reliant Computer Services, LLC offers the following services: tablet installation, operating system installation, operating system upgrade, preventive maintenance, and data recovery. Pickup and return services are free. An appointment can be scheduled by phone and email. Estimate is provided free of charge. The company accepts payment on an hour basis. There are $25 off coupons for all services. Reliant Computer Services, LLC accepts cash.
Reliant Computer Services is ranked 148 out of 1738 in Service Centers and Repairs category
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