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Reliable Credit Association

Reliable Credit Association Reviews

www.reliablecredit.com
What is your customer experience with Reliable Credit Association?

Reliable Credit Association Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Reliable Credit Association has 3.6 star rating based on 3 customer reviews. Consumers are mostly neutral.

Positive Feedback

Several reviewers reported timely email responses and resolved issues within 1–2 days, noting favorable outcomes and follow-up help, as reflected in Reliable Credit Association reviews.

Negative Feedback / Risk Areas

  • Reports of repossessions and contested write-offs during the pandemic highlight serious Reliable Credit Association customer complaints.
  • Inconsistent decisions between branch locations caused payment and billing confusion.
  • Some customers described dismissive or disrespectful interactions with staff.

Key Takeaways for Future Customers

  • Use the listed email for support and keep records of all communications; customer service can be responsive.
  • Confirm branch policies in writing before relying on verbal promises.
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Timothy Glaser

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
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This person supports our platform.

Supporter

Update to an earlier *** - reliable credit

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AI Highlights
  • - A different person replied within one day and completed the task.
  • - The user wrote for three companies and shared home location details.

After writing here and searching for their home location for three company and writing them there as well - within 2 days max (I really think it was within 1 day honestly) a different person wrote me and we exchanged info and they did it for me. That was way above and beyond what they had to do.

I was in true character of this sites name.

I regret that now. If your reading this I'm very sorry.

User's recommendation: Stand firm but don't be ride like I was

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Resolved
Timothy Glaser

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
|

This person supports our platform.

Supporter

Resolved: Excellent response and addressed my issues

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AI Highlights
  • - I wrote to this email and two others and got a favorable reply.
  • - It was really nice being heard.
  • - The email address here is the one they replied to.
Updated by user Feb 01, 2021

Company fixed the issue and I have been provided with product or service ordered. Contacted and able to reestablish cordial communications.

Updated by user Feb 01, 2021

I apologize for not submitting an update sooner. Yes Reliable contacted me approx 2 days later.

Things were handled quickly and efficiently. For a bit i was worried but since their contact things are much better

Original review Jan 02, 2021

After writing to this email address and two others I found I managed to get a response with very favorable outcomes. It was really nice finally being heard.

The email address here is the one they responded to. Thank you for all you often.

User's recommendation: Not there best way but a great way using this site

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RITA H Kxe
map-marker Federal Way, Washington

Unfair Write-Off of account during a Pandemic

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AI Highlights
  • - December hack; funds stolen, no refund.
  • - Two Reliable Credit accounts; Federal Way allowed merging, Tacoma did not; pay full balance or risk collection.

My bank account was compromised in December and all my money was stolen. Because I opted not to prosecute the bank did not give my money back, which caused all my bills to be late and a financial hardship.

I have two accounts with Reliable Credit and I tried to combine them so I could make one payment instead of two. I was told by the Federal Way office where I have one account I could, but the Tacoma office where I have my second account said I could not. While I waited for a response my account when further past due. By February I was told to pay the full balance or go into collection for loan number 1 at the Federal Way branch.

I said I did not have the over 3000 amount and she immediately wrote off my account in February during a pandemic. I was told today by Stewart the Vice President of Reliable that they ask for the past due and not the full balance. I informed him that the manger at the Federal Way store demanded the full balance or I would have tried to work something out. I tried to fix this back in February, July and now again in December.

I just want them to do the right thing. I have had a past loans with them and always paid on time.

I also have an existing loan with them and pay it on time too. I feel I should not have had this done to me during a Pandemic.

Preferred solution: Pull my loan back and reopen it so I can pay it off to Reliable Credit and not collections

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2 comments
Guest

C’mon.. The pandemic wasn’t a thing in February and you know it. You sound like a serial dead beat who ran out of excuses.

Guest

So, you didn’t want to prosecute because?? Sounds like you know who did it but don’t want them to get in trouble.

How kind.. Your choice cost you. Deal with it. You can’t have it both ways.

You can’t protect a thief and get your money back. Sue the thief who stole from you and wrecked your credit.

Are you sure you’re not in on it? Ok say it..”you work for them.”

View more comments (1)
Chau Lmw

They repoed car for no reason at all

AI Highlights
  • - Reliable Credit repossessed Nicki Aguirre's car, claiming account was frozen.
  • - Bank says Reliable Credit never tried to withdraw from Nicki's account.

Reliable credit repoed Nicki Aguirres car and said the bank told them her account was frozen. We spoke to thia bank yesterday and they are real eager to speak to your comoany they said reliable credit never even tried to get any money out of nicholes account.

They have all the records and i do believe that they would not lie to me. Ny the way i am an attorney that Nicki has asked for some advise. This case is outrageous. She has missed three days work now and you are wanting her to pay 2000 to get her car back.

How about you get a hold of her today and have her pick up her car and then this will go no farther. Or we can go the other route which o dont believe ypu will like that much thank you for your time

Loss:
$450
Cons:
  • Lied
Reason of review:
Problems with payment

Preferred solution: Let the company propose a solution

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1 comment
Guest

Lol. A REAL attorney would know this is a public message board that has NOTHING to do with this company

Anonymous
map-marker Dallas, Texas

Reliable Credit is no Reliable salution

AI Highlights
  • - A prior 10,000 loan was paid on time.
  • - Reliable Credit of Boise, ID denied a small loan; felt belittled and disrespected, despite timely repayment.

I needed a short term loan. I have laond from them before 10,000.

I paid that loan off never late. I had some unexpected experience and they belittled me on my financial situation why they would not grant me a small loan when I paid of the last one with the same income? Why did they fell it necessary to kick me when I'm down? They scoffed at my situation and made me feel two inches tall.

So thanks Reliable Credit of Boise ID, You send me letters once a month saying I'm a valued client telling me if I need a loan to let you know how you can help, and in a time of need I get laughed at. I can stand rejection but add insult and complete disrespect and that is another thing.

Sincerely Pissed.

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