Terrible customer service people do not know what they are doing answering phones do not returnncall

Tried to order tractor canopy I found on lie from them Had some questions talked to a person named Peyton Never got back to me with answers to questions. Left at least r3 messages Past experience with co was good Now they are terrible

User's recommendation: Good luck.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4203321 Review #4203321 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

RELIABLE Aftermarket Parts

5.0
Reliable and hard to find aftermarket parts. Free Shipping. Worry free returns. They offer parts for Tractors, Golf Carts, Go Karts, Construction and more! Customer service is available via email, phone, and online chat. It couldn't be easier to get assistance with parts that need to be ordered.

User's recommendation: Have the original OEM number or part number for matching on our Aftermarket Parts website.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4030381 Review #4030381 is a subjective opinion of poster.
Location
Ann Arbor, Michigan

Fed up with incompetence

these people are terrible , there catalogue is full of errors, i had to email them several times to get part number. they screwed up shipping costs, they sent 3 of 4 parts the last part i have never received, there answer was to return part for refund.

User's recommendation: DONT DEAL WITH THEM.

View full review
Comment
Helpful 0 Not helpful 0
Report
2 comments
#2257713

Thank you for your comment. I can assure you that our customer service is top notch and that we offer worry free returns.

Please reach out to our customer service team. This can be done via phone or through online chat.

We do greatly appreciate your business and want to make sure this is corrected for you. -Reliable Aftermarket Parts

Reply
0 0
#2260243
@PissedConsumer2257713

Um no. You have the worst customer service I have ever experienced.

Reply
0 0
View more comments (1)
ID
#3992289 Review #3992289 is a subjective opinion of poster.
Location
Vancouver, British Columbia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Parts are cheap junk. No service after the sale.

1.7
Ordered a steering cylinder. First off the clamps and bolts were cheap. The bolts stripped before the clamps were tight enough to hold the ends. I finally took the clamps off of my old cylinder. Then when I thought I was done, I started the tractor and the cylinder leaked. Customer service wants me to buy another one and send the leaking one in. Or send it in so they can inspect it and perhaps replace it. So I either pay twice or I'm without the use of my tractor while they decide if they're going to replace it or not. And this is during hay season, so neither option is good.

User's recommendation: Do not use reliableaftermarketparts.com.

View full review
Comment
Helpful 0 Not helpful 0
Report
2 comments
#2257721

Hi Dwight. Thank you for your comment.

We are sorry to hear about your disappointment in our return process. I can assure you that we have one of the best return policies in our industry. If you don't like the part or it doesn't work as you thought then you can return it for an exchange or full refund. Just like with all other organizations, a company will not send a new items or issue a refund/exchange without the original item back.

We were/are more than happy to assist with your return.

Please feel free to give us a call or chat with us online. - Reliable Aftermarket Parts

Reply
0 0
#2260242
@PissedConsumer2257721

After months of waiting for resolution, I have to say you have the worst customer service I have experienced in over 50 years.

Reply
0 0
View more comments (1)
ID
#3840667 Review #3840667 is a subjective opinion of poster.
Loss
$125
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Refund has been REFUNDED!

2.3