Relax the Back Store - Omaha, NE has hidden Charges
After visiting the website which states all products are returnable at no charge, I decided to shop locally to support local franchise. I ordered a zero-gravity chair from their list of offerings. It arrived 3 weeks later than promised, I cancelled order. They refused to refund my money, saying chair was non-refundable. This policy was not mentioned during time of sale, nor was it printed on my order anywhere. They were very nasty and difficult to work with - I would recommend you only use national website if you live in Omaha area. Please be aware and protect yourself!
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