Relax Inn
Relax Inn Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Relax Inn has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location.
Cons: And towels, Blankets, Dirty.Recent recommendations regarding this business are as follows: "Rooms are nasty and the older gray hair lady her attitude and her personality is just as nasty", "The gray hair lady at the front desk it's just weird curtains of being acceptable the rooms are filthy they're gross", "Don’t get a room there rude customer service", "Don’t book".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Relax Inn has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Location.
Cons: And towels, Blankets, Dirty.Recent recommendations regarding this business are as follows: "Rooms are nasty and the older gray hair lady her attitude and her personality is just as nasty", "The gray hair lady at the front desk it's just weird curtains of being acceptable the rooms are filthy they're gross", "Don’t get a room there rude customer service", "Don’t book".
Most users ask Relax Inn for the refund as a solution to their issues.
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Detroit, Michigan
Talk to someone
When I got there I asked lady about the room they had for rent she said they didn't have any I told her I was the one that called she said she had three told her I have two service dogs I'll bring the paperwork when I came back with them and I did the lady at the front desk took a copy she didn't know that and the next morning when she seen me she chewed my *** out and then when I told her to go look she snapped back I hope you clean it up after him I produced two plastic bags to show her that I was about 2 hours later she bitched me for not having the shot records I apologize I said I didn't realize she didn't get a copy of them and produce them for she told me I need to get a dog sitter so I did but between her and his mom they decided that he was not allowed she proceeded just to be ugly to me the whole time I was there and when I spent water in my blanket I wasn't even allowed to have any blankets I didn't get no clean sheets I didn't get clean towels but once and that was in the two weeks I stayed there the room was filthy it look like boogers on the walls the bathroom door had *** in it still had writing on it from some kids I watch The Cockroach come out of the light socket and then to add to her rudeness she tells me on Thanksgiving Day I have to get the *** out the next day I am mentally disabled my dogs are all I have and for her to be that rude ugly and nasty to me not even knowing me is just unreal and for her to interact with the public like she does I don't see how she keeps her job remind you it was from the jump start she was that rude and nasty to me
User's recommendation: Rooms are nasty and the older gray hair lady her attitude and her personality is just as nasty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Marshall, Illinois
Bugs in room
Hi
I am staying at your location in Marshall Illinois and there are bedbugs and cockroaches in my room. I have been driving for 10 hours and just wanted a clean comfortable place to rest before another days drive tomorrow.
Now I have to go to the front desk, ask for my money back and go find another hotel. This is not how I wanted to spend my time tonight.
I talked to the front desk and they said there was no manager around to give me a refund. The bath mat was so dirty and soiled I took a picture and it was the same condition for the sheets
- Location
- And towels
- Soiled sheets
- Rooms smell
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Talk to someone
The older grey haired lady was just rude and nasty to me from the jump. Show me on the phone she had three rooms.
To my face less than 5 minutes later she said she had none till I told her I was one of the ones I called. I have two service dogs which I didn't have right at that moment with me tell her I would bring the paperwork back when I came back with them next morning at 8:00 a.m. I was out with them and she yelled at me about the paperwork I had to tell her that the lady got a copy last night and she barked at me about cleaning up after which I had two bags in my pocket well I'm tired of you she did nothing but be rude crude and socially unacceptable tell me I need to get a dog sitter so I did between her and his mom they decided no he couldn't do it in the room was just as nasty as her attitude and to top it off she told me Thanksgiving Day I had toleave the next morning even after giving her the paperwork prove their service dogs through New Horizons she is still going to charge me a pet fee I couldn't get clean sheets clean towels clean blankets nothing and she always had some excuse on why I couldn't and the last night that I was there , someone was banging on the wall from 2am till 5 am someone was pushing a shopping cart in front of my window I know that old gray hair lady come past my window a couple few times that night . then I understand my dogs are barking she tried to use the excuse about the deaf guy next door and the lady on the other side of me has seizures.
Waiting next door went to work before I did and got back after I was off work and how is my dogs going to bother a deaf guy even if they had to call the paramedics when she tried to use for an excuse too.
Housekeeping could have come in while I took the dogs for a walk she didn't have to wait till I was at work to have to go in or should I pick the day off and came in and clean but I guarantee you I left that room in way better shape than what I got it hole in the bathroom door stuff that look like boogers on the walls I vacuum to toenails and I never clipped mine when I was there. I paid $360 a week to be treated like *** and live in a nasty room
User's recommendation: The gray hair lady at the front desk it's just weird curtains of being acceptable the rooms are filthy they're gross
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Effingham, Illinois
Bugs in room
Hi
I am staying at your location in Marshall Illinois and there are bedbugs and cockroaches in my room. I have been driving for 10 hours and just wanted a clean comfortable place to rest before another days drive tomorrow.
Now I have to go to the front desk, ask for my money back and go find another hotel. This is not how I wanted to spend my time tonight.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
West Memphis, Arkansas
Bed bugs
I checked into the room an not even 25 mins I was getting ready to leave an take my son to get him some food an he grabbed his shirt an saw the bug crawling even have picture an a video of it crawling on my baby tshirt
Preferred solution: Full refund
User's recommendation: Don’t get a room there rude customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Flagstaff, Arizona
Poor customer service in Flagstaff
The Front desk clerk ran my visa card
Later he told me that a visitor is not allowed on premises. I took the room key back to him and told him to reverse my visa card charge back into my account.
He said he is not going to reverse the charge for me. I feel that this is a scam. This person is not willing to reverse my money back into my bank account.
I will report this to better business bureau in AZ. I DIDN'T STAY AT THIS MOTEL AT ALL.
- Never stayed there
Preferred solution: Full refund
They won’t wave fees
This hotel was the worst hotel I ever booked online I dont know the area never been there and they advertised nice room with clean everything and when I got there from ct they had roaches the linen was dirty the bathroom tub was disgusting with a lot of visible dirt the rug was nasty and the chair they had there all the curtains was ripped and dirty and every room look the same they dont value you there customers there just trying to make money because its not worth ever staying there
User's recommendation: Don’t book
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