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Reid Cycles

Reid Cycles

www.reidcycles.com.au
What is your customer experience with Reid Cycles?

Reid Cycles Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Reid Cycles has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: At first they were very helpful but i guess they got tired of me.
    Cons: Bad quality products, Craig guy rude and not helpful, Very bad customer service.

  • Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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German L Mts

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Verified Reviewer
| map-marker North Melbourne, Victoria

Terrible Serivce, Bad customer experience, Rude staff, bad quality products

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Both of my bike tires got flat at the same time after being purchase from Reid Cycles (280-290 Victoria St, North Melbourne VIC 3051). They were no more than 3 weeks old.

Craig, one of the staff was very rude to me and did not take the time to explain the reason of the problem, He simply said that the metal part of my wheel was the problem (i've been using another pair of tubes for at least a year before changing) And said that they simply don't have time to work on my bike for the next 3 weeks, that I should look for another place. Went to another place and they told me the tubes were of bad quality, cheap material. Got new tubes from there and had no issues ever since.

In summary, Reid Cycles sells bad quality material and have a terrible customer service. I would never go to that store again

View full review
Loss:
$115
Pros:
  • At first they were very helpful but i guess they got tired of me
Cons:
  • Very bad customer service
  • Bad quality products
  • Craig guy rude and not helpful
Reason of review:
Bad quality

Preferred solution: Full refund

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