Rehlat
Rehlat Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rehlat has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and Rehlat reviews highlight issues with refunds and service.
Positive Feedback
There are no reported pros; reviewers note high price levels and no benefits from discounts and special offers.
Negative Feedback / Risk Areas
- Rehlat customer complaints center on delayed refunds and repeated escalation without resolution.
- Repeated poor communication from customer service causes prolonged wait times for simple refunds.
- High price level and disappointing discounts reduce perceived value.
Key Takeaways for Future Customers
- Expect potential delays on refunds and verify timelines before booking.
- Document all customer service interactions and escalate early if needed.
- Consider price and limited discounts when comparing travel options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rehlat has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and Rehlat reviews highlight issues with refunds and service.
Positive Feedback
There are no reported pros; reviewers note high price levels and no benefits from discounts and special offers.
Negative Feedback / Risk Areas
- Rehlat customer complaints center on delayed refunds and repeated escalation without resolution.
- Repeated poor communication from customer service causes prolonged wait times for simple refunds.
- High price level and disappointing discounts reduce perceived value.
Key Takeaways for Future Customers
- Expect potential delays on refunds and verify timelines before booking.
- Document all customer service interactions and escalate early if needed.
- Consider price and limited discounts when comparing travel options.
Turn one complaint into a collective action
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Verified Reviewer
Refund
- - Waiting for a $70 refund for almost a month with no refund issued.
- - Escalations promise updates via email but add 48 hours each time.
I contact the company every 48 hours because that's what they tell me to do I still have not received my refund and it's going on 2 months I can't talk to anybody in the financial department unless it's through email and nobody gets back to me from the email when I call they say their expediting my ticket to the financial department and I should hear back in 48 hours I never hear back in 48 hours
It always ends up being another 48 hours on top of another 48 hours, on top of the 10 to 15 business days that I already waited to get the refund initially. It's almost been a whole month. I made my booking on April 25th of 2024, and we're coming up on May 25th of 2024. This is completely ridiculous, and I will never refer anybody I know to use this service for anything.
I'm currently waiting for my $70 refund.
It's not like it's $1,000; it's $70, that's it. I can't understand what the holdup is with issuing the refund.
- I feel there is no pros for this company
- If your owed a refund good luck on getting it back within under a month or more time
Preferred solution: Full refund
User's recommendation: I will never recommend this site to future customers
Travel Agencies Expert Talks
How to Travel Safely During the Pandemic
Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.
Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.
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