Andrea W Ojl

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Verified Reviewer
| map-marker Noel, Missouri

Locking up my debit card

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I made several transactions through cash up and team was adding money back and forth you guys turned my debit card off again I have been through several several debit cards in the past year I want to switch Banks I cannot use my own money I can't do anything over the weekend because you guys shut my card off again I am the one who did the transactions I can tell you what when and how please turn and activate my card back on because if not come Monday I'm switching banks you guys are awful horrible review because I can never get a hold of anybody to help me this is happening on several occasions and I'm flat out done with it I hope you guys are happy about locking my card up I can't shop I can't do anything thank you for that you guys need to invest in making phone calls instead of just emailing somebody because sometimes it just goes straight to spam and I cannot find it and even when I do confirm that it was me you guys still turn my card off and don't turn it back on it's ***
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User's recommendation: I will never recommend you guys to anybody because you guys turn off people's debit cards constantly

Romina Portes

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Verified Reviewer
| map-marker Doral, Florida

Regions Security Services Inc. is a Negligent and Dishonest Company

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Regions Security Services US - Regions Security Services Inc. is a Negligent and Dishonest Company
Regions Security Services US - Regions Security Services Inc. is a Negligent and Dishonest Company
Regions Security Services US - Regions Security Services Inc. is a Negligent and Dishonest Company
Updated by user Nov 05, 2023

I need to add more information to our complaint to which we still haven’t received a response… This company is truly a disgrace…Yesterday we received the Internal Affairs disposition letter... It is unbelievable what this company’s employees have done… Please look at...

Updated by user Oct 18, 2023

This new security guards from Regions Security had been working at The Courts for a few days only, of course they didn't know the residents. Our son had the habit to walk outside at nights, the previous security guards knew him. No one had ever called the police on...

Original review Oct 18, 2023
Negligence and Defamation from Regions resulted in wrongful arrest and hospitalization of a resident at The Courts in Doral. On Feb 14 the Security Guard called 911 for 2 kids that entered under the gate and were walking around. The kids told him they live here. Our son, who had nothing to do with these 2 kids, had also been walking, so the security guard imagined that the 2 kids were meeting with our son and were up to something. Our son had also told the security guard that he lives here. He didnt see the kids do anything, he stated this on the 911 call. When a cop arrived, even thou the 2 kids that entered under the gate never met with our son, the security guard pointed out our son to the cop. He didnt look like a cop because he's a K9 officer wearing a jacket and a cap, so our son didn't recognize he was a cop and ignored him when he called him from the back from about a block away. This upset the cop who ran after our son, assaulted him, slammed him on the floor while in handcuffs, arrested him for no reason, charged with Resisting. The other 2 kids and their parents were also harassed. The security guard saw my husband and me, and the other kids parents come out, and did nothing to retract himself from his suspicions, as this proved the kids lived here, he did nothing to stop police from taking our son. Our son, agitated by all that happened to him, was taken to the hospital. In the morning, we requested the security guards report of the incident for our lawyer; not only did they take about a month, but they lied on the report, saying our son entered under the gate at 1am. Our son entered at around 10:30pm with his dad in our car. There are cameras at the entrance to prove this. We moved out of this place, no one cared about what happened to us, try to help us, or apologized to us. On August 7 we sent a Demand Letter to give them the opportunity to make things right, on Sept 8th we sent a final Letter. As of today, we havent heard back from them. What this Security Company did to us is a disgrace. See the story in my IG account https://instagram.com/romina_doral?igshid=OGQ5ZDc2ODk2ZA== More info on videos in YouTube playlist... https://youtube.com/playlist?list=PLoRQnIsiZDWalUmq8MSP6cGZHOk8v0pXP&si=hRCOBusMnicrywKM
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Loss:
$500000
Cons:
  • No one takes responsibility for their errors and lie on reports

Preferred solution: A response to our demand letter, with a resolution to our claim, an apology, corrective actions taken and a settlement.

User's recommendation: Please beware of the very questionable actions of this company that offers services to protect the residents of the communities that hire them.

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