Anonymous
map-marker Jasper, Alabama
#5152060 
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They do not do as they say

1.0
They do not keep their agreement. Employees aren't trustworthy. They should reevaluate their morals.
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User's recommendation: Go elsewhere

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Wesam Shr

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#5141215 
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Unsatisfied

1.0
Regional Homes in Jasper, Alabama promised that they would haul the old mobile home away after they delivered the newly purchased mobile home. Unknown to us at the time, they didn't add that into the contract because they made a deal with one of their workers who wanted the old trailer. The worker has backed out of moving the trailer because it isn't in good enough shape (even though he has never been here to look at it). Now Regional Homes refuses to move the old home from the lot because it wasn't in the contract. We did not make that deal with their worker ourselves therefore we feel swindled.
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Cons:
  • Unreliable
  • Untrustworthy

Preferred solution: Remove old trailer from property like they were supposed to do

User's recommendation: Take your business elsewhere!

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2
Wesam Shr

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 Verified Reviewer | map-marker Weatherford, Texas
#5141189 
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Unsatisfied

1.0
Regional Homes in Jasper, AL promised they would remove old mobile home from lot after they delivered newly purchased home. Instead of putting it in the contract to remove old home, one of their workers told them that he wanted it. He was supposed pay to remove old trailer personally, but has now backed out. Now Regional Homes is refusing to move old trailer. We were not the ones to make that deal with their worker, therefore we believe it should be removed from property. We were unaware that it wasn't added into the contract.
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User's recommendation: Go to a different business.

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Tammie S Kaj

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 Verified Reviewer | map-marker Hattiesburg, Mississippi
#4796582 
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Delivered wrong home

1.4
Updated by user Jul 13, 2023

It seems to me this was fraud as they showed me one home, represented that was what I was buying, then delivered something else and won’t correct the problems.

Original review Jul 13, 2023
Showed me one home, delivered another. 6 weeks post delivery and I cant get them to answer calls or emails. Wont complete punch list corrections or do modifications to bring home to par with what they showed me that I was buying. Seeking legal representation now as Im out of options.
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Cons:
  • Irresponsible
  • Poor customer service

Preferred solution: Full corrections.

User's recommendation: Go somewhere else!

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1 comment
#2373849

Update: filed complaint with attorney general. Repo Home Center failed to respond to the OIGs office.

They have promised to make all corrections within 12 weeks but have not apologized and have acted as if this is a complete bother to them the whole time. Because I have no guarantee they will complete the work, their promise is only as good as their word which is obviously no good, I plan to file a civil suit before the statute of limitations is reached.

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