Regional Homes

I woI have been working with Todd Nowlin since Jan 12, 2024. Every document that was needed on my end was given in a timely manner.

I asked many questions requested transparency. This is not my first time purchasing a home, but it is my first time purchasing a manufactured home. We got an approval on April 9, for a land home package. On April 15 he confirmed the buying process would take approximately 2.5 months.

On May 7, I sent in the last required document. May 8, Todd informed me that I would be in my house end of June/ first of July. June 14 Im told I should be living in the house end of July. I was disappointed and was then offered a lot model with standard walls at the same price as the new custom one I was purchasing with drywall.

I declined the offer. Closing was July 2. for the first time at closing permits were mentioned. Nothing was said about having to apply myself or the cost.

July 8th is when I learned I had to do this alone. I was given no instructions and had to google everything. Todd has never put a home in Shelby county so he wasnt much help. I had to leave work to go sit in his office to get documents I had requested to submit with the application.

It took from July 8 -September 4 to get all the documents for the permit application. I got the address assignment myself and submitted the permit application alone. I received the permit on September 9th and Todd did take care of the fee, as I felt he should. There was rain for a full week so the land had to dry out.

On September 23 Todd told me someone should be here to clear the land this week. Messaged both Todd and the contractor on Tuesday and Wednesday to find out exactly when they would be getting things started. Tomorrow is Friday and I have heard nothing from either of them, but my messages have been read. This situation is a huge deal.

My rental lease was up in May. I stayed at a hotel for may and June with the expectation to move into my home by late June/ first of July. Hotels and motels become expensive especially when they are more than even your mortgage or rent would be. July 12th My three children and I ended up living in our vehicle because this process was taking too long and draining me financially.

Not only that, but I have a child with complex medical conditions who had state health care. Without an address we were unable to get her recertification for care. She lost her insurance and I now have to pay out of pocket. There was no way I could afford her specialists, monthly supplies, therapies and the hotel.

We are now staying with a coworker and I had to get another full time job to get us out of the car. How can this be ok? Todd gets to sleep in his own bed in his own house at night and I am borrowing a childs room and bed and sharing it with my children. How is this ok??

I have been very patient and understanding, but now I am pissed. Almost 7 months and I am still homeless and paying interest on a home I do not have.

This is one of the worst experiences I have ever had. Regional Homes and Todd should be ashamed.

Do not use reginal homes, I think that is still their name. On top of the hill beside 222 ...

May be considered good hope not sure. Any way I have about nearly 10 cabinet doors that literally feel off. My electrical outlet in the back doesn't work, the beams were off centered. My shower grout is cracking again.

It's been awful ... and mine is a Hamilton, they do not use the size woodframe they tell you they uses. Some walls seems as though there is nothing behind it , like no part of the frame. They didn't cut light switch correctly and it's literally about to fall in the wall.

All of the light switches and outlet coverings are so cheap many places it's hard to plug stuff in the wall bc there is such a give, you feel like it just going to break the wall. They push and push for a Google review at the beginning, so they may have good customer service while you are purchasing but then after that it all starts falling apart. Trim comes off my wall, pieces of the counter came loose it's insane.

That the quality is ridiculous, like really bad. Don't use Regional Homes, in Cullman.

We purchased a 2022 home from the regional home in McComb Mississippi. The Home was delivered on April 28, 2023.

In the same week that it was delivered to contractor, came and finished the marriage wall in the main opening.

Today is June 30. The contractor came out a few weeks ago and spackle the walls where the stress cracks were. The project manager has told us that he will be coming out this past Monday no-show. We called and found out that one of his children was home sick.

Understandable! We were assured that he would come out the next day. My husband took off work no-show. We called.

They stated that they were waiting for the parts.(mind you) we have a bedroom full of trim, that I am sure is more than enough to finish the four marriage openings remaining. I took off work the following day no-show show. When I called the office they stated that the parts were going to be in the following day and he come on Thursday which was yesterday June 29, 2023 no-show when we called we were told that the parts were late arriving. I asked if he would still be coming that day because the parts just came in that afternoon.

However, still no Contractor. Since he didnt show up Monday, Tuesday, Wednesday north Thursday I am here today just knowing that *** be here first thing. All of the information that Im sharing right now is a result of me having to call them to find out what was going on.

Continuing with my story, I called this morning and they said they are still waiting to get a call back from the contractor. No mind you all of the work that needs to be done is being done by a single individual.

They dont have a crew of people who can come in and get it out of the way And let us live our merry little lives.

This is so disappointing. Now we love our home but the customer service at Regional Homes Macomb, Mississippi is deplorable to say the least.

If work not done will get it done and have Bill's sent go Supply Office yo Olivia Johnson. May the TV station will like to get involved. Virginia Batson

My mother's home has been sitting vacant on our lot for over two months now. We are still unable to pass inspection to allow her to move in because of the poor work that has been done by the setup crew and we are not getting anywhere with the Dothan office.

I would like to be contacted by someone within the corporate office as soon as possible. We have tried to assist where we could. They damaged the home when they were bringing it in, they caused ~$300-500 worth of damage to a pasture fence, plus all of the things they did not do or did incorrectly. We have been pretty understanding and forgiving, but enough is enough.

I'm on the *** of filing legal charges for the damaged fence, that is not part of the lot that the home is on.

That is because it is the on recourse I have. Our hands are tied until they do their job to get the house up to standards to pass inspection.