Abena J

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Verified Reviewer
| map-marker Brampton, Ontario

Very disappointed

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Updated by user Sep 04, 2020

The pictures proved show the conversations my pervious worker (Karen Boldland) I we’re having via email, which is the one I provided to her when I first met her in 2019. Now can someone kindly explain to me how my new worker (Lillian Mcgoveren) got access to a complete...

Original review Sep 04, 2020
Im not sure how my NEW worker got ahold of an old email address that is no longer in use saying she has been ignored, when the worker I had before had ZERO ISSUES getting a hold of me with the email I provided. Now its either something was done wrong, or Im being lied to.

Because there was no problem with my email before when I had my previous worker (Karen Boldland) I can send pictures of our conversations via email. And like I said its either something was done wrong or I am being lied to.
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1 comment
Guest

Work for yourself. Just correct the issue and move on.

Its like 700 per month...not even grocery money.

I'd be jumping off OW so that none of these workers you talk about even have clients. There is no point cause 700 per month ain't worth the hassle or investigations or work they make you do.

Weary G

Region of Peel Caseworker LILLIAN McGOVERN's difficult and dysfunctional behaviour

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Updated by user Feb 04, 2019

They can also be reached at 1-88*-***-****.

Original review Feb 01, 2019
Region of Peel Caseworker LILLIAN McGOVERN is a very difficult, stubborn and obstinate person. She has extremely poor listening skills and zero street smarts. She has zero knowledge of the real job market and won't listen to anyone who tries to inform her. She hassles Social Assistance Recipients for documents that she already has in her files. She's totally negligent in her duties. She hassles Social Assistance Recipients for documents that were never given to them and that are her responsibility to have in her own files. She ridiculously hassles Social Assistance Recipients for tax returns by refusing to understand that Social Assistance doesn't qualify as income for tax purposes and that Social Assistance Recipients don't need to file tax returns if they do not owe any tax. Both LILLIAN McGOVERN and her Supervisor PATRICIA KOVAR refuse to transfer Social Assistance Recipients to other more informed and pragmatic caseworkers. LILLIAN McGOVERN can be reached at (905) 793-**** ext. 8171. Her Supervisor PATRICIA KOVAR can be reached at (905) 793-**** ext. 8409. Call them and tell them what you think of their difficult and dysfunctional behaviour and their refusal to transfer to other caseworkers.
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Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Guest

Yeah, but she is protected by the worst Union of all time. Cupe Broke It 966.

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