Regent Protection Services

Is David Baines a part of Regency?

I use Regent for emergency coverage and additional building patrols during the winter months. The staff are very attentive to our needs and have guards on site quickly whenever we require them.

The patrol officers are very thorough and they send us reports directly from the wireless laptops in their patrol Jeeps. Recently, a Regent patrol captured a vehicle theft from our site with its dash camera, and the thief was caught soon after by the police.

Overall, I have nothing but good things to say about Regent and its first rate service.

I havent seen any dash camera used by any of Regent's mobile car....too bad

We use Regent Protection Services Ltd for our patrol requirements. Recently, the regent mobile supervisor found one of our employees unconscious in a stairwell and immediately gave First Aid after calling 911.

Thankfully, she has made a full recovery since.

Regent's patrol service is outstanding, as they check every area of our building and find maintenance & security issues that other companies seem to miss. We have no intention of giving up this great company and its outstanding service.

I cannot praise Regent enough. I am a senior property manager and oversee a large portfolio in Calgary and Edmonton.

Although we use several security companies across western Canada, Regent Protection Services Ltd has provided us with a standard of service that is far better and more personable than much larger companies. In spite of the negative posting here, I have absolutely no complaints about Regent's excellent management and uniformed staff and I will continue to use them for the forseeable future.

correct

We have used this company in 15 of our downtown building in Calgary since 2010. They have worked closely with us to ensure that they provide the right staff for the right buildings, and Regent management are always available to speak with 24/7.

The recent switch from uniforms to suits and name tags went very smoothly, and we will be taking full advantage of Regent's newer services in 2016, namely live video monitoring for our industrial properties.

While you gave positive comments on this, please talk to the employees. They have problems with duty hours.

They were not allowed to talk vacations as what ive learned from one of the employees. I talked to one of the employees', they said masterkeys that were lost are not being informed to management or their clients and will just be replaced by another one. This is a serious security issue as they are compromising building security. They just dont want to spend thousands of dollars replacing all door knobs.

I hope that employee of regent is not telling the truth.

but if its true, well you decide guys. And i think he was serious in telling me all of those things during our talk.