Jennifer L Srf

MEDICAID BREAST CANCER RECONSTUCTION DISCRIMINATION

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on 10-12-2017 I was injured in a serious motor vehicle accident less than 4 months after breast reconstruction surgery from breast cancer. I was out of town and went to the hospital via ambulance immediately after the accident.

My chief complaint was severe pain of my upper right chest/breast. I told the ambulance drivers about recent surgery. I was released from E.R. after the x-ray of my chest did NOT show any broken ribs.

I called my plastic surgeons office the next day. I was told that an x-ray would not show ruptured breast implant, that an Ultra-sound or MRI needed to be performed to rule out rupture. I was stuck out of town since my car was totaled and I could not make it back home until 11/20/2017. I called to schedule an emergency appointment with Dr.

Swelstad and the receptionist told me that the soonest appointment was 12/26/2017. I explained to Lilly the receptionist the previous conversation I had with Dr. Swelstads medical assistant Patty, she did not care. I also asked her to call me with any last minute cancelations as I was only back in town for seven more days.

I did not get a call ever and went to another provider for the necessary imaging procedures to rule out rupture. I found out just recently that Regenesis Plastic Surgery and skin care launched their new cool sculpting services on 11/17/2017. They were also running half-price deals on many of their elective procedures. NO WONDER WHY I COULD NOT GET AN APPOINTMENT.

THIS IS POOR PATIENT SAFETY. MEDICAID PATIENTS SHOULD BE AWARE THAT THIS HEALTH CARE PROVIDER DOES DISCRIMINATE BASED ON ABILITY TO PAY.

View full review
Loss:
$35
Pros:
  • Leaving
Cons:
  • Office staff and practice manager
Reason of review:
VIOLATION OF HEALTH CARE REGULATIONS

Preferred solution: Let the company propose a solution

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