Regency Theatres
Regency Theatres Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regency Theatres has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Avoided." Complaints cite failed online transactions, disconnected phone lines, closed box office during posted hours, limited refunds, poor customer service, and high prices.
Positive Feedback
No positive feedback appears in the lone review; there are no reported satisfactory experiences with discounts or service.
Negative Feedback / Risk Areas
- Regency Theatres customer complaints note failed online ticket purchases and transaction errors.
- Reported disconnected customer service numbers and staff unavailable for refunds at posted hours.
- High price level and issues with discounts and special offers reduce perceived value.
Key Takeaways for Future Customers
- Check current Regency Theatres reviews before purchasing and consider alternative theaters.
- Expect potential customer service gaps; verify refund policies in person when possible.
- Confirm box office hours and payment completion to avoid ticketing or refund problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regency Theatres has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say "Avoided." Complaints cite failed online transactions, disconnected phone lines, closed box office during posted hours, limited refunds, poor customer service, and high prices.
Positive Feedback
No positive feedback appears in the lone review; there are no reported satisfactory experiences with discounts or service.
Negative Feedback / Risk Areas
- Regency Theatres customer complaints note failed online ticket purchases and transaction errors.
- Reported disconnected customer service numbers and staff unavailable for refunds at posted hours.
- High price level and issues with discounts and special offers reduce perceived value.
Key Takeaways for Future Customers
- Check current Regency Theatres reviews before purchasing and consider alternative theaters.
- Expect potential customer service gaps; verify refund policies in person when possible.
- Confirm box office hours and payment completion to avoid ticketing or refund problems.
Turn one complaint into a collective action
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Verified Reviewer
So many problems where does one start
- - Online ticket purchases fail after multiple attempts.
- - Customer service is unreachable and the theater is headed to bankruptcy.
First, I have tried to purchase movie tickets online several times; the transaction fails. Then, I tried to call customer service, but the number was disconnected.
This theater has lost a customer. They are headed to bankruptcy.
User's recommendation: Avoided
Mission Viejo, California
Refund
- - No one to talk to in customer service.
- - The theater in San Juan Capistrano closed around 2:30 for a refund.
- - Sign said it opens at 12:00, but no one answered at noon.
It sucks, although is a customer service there is nobody to talk. I went to the theater in San Juan Capistrano for a refund around 2:30 and was closed, despite the fact that the sign indicate that it opens at 12;00answer the phone noon
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