Unclaimed
Regency Square Mall Dental
1K
CLAIMED LOSSES
1
TOTAL REVIEW
New Reviewer
Rude, nasty
Rude, stated that I had to pay out of pocket over 400 CASH, I stated no you need to send authorization paper work to the insurance copy. 2 weeks later I call and I'm informed they just JUST JUST MAILED THEM... I had to stay on them trying to get things done with them stating that they are new to the insurance and in the end stating that my kids are TOO SPECIAL NEED TO BE SEEN THERE !!! And they could refuse for any reason. HOW EVER THEY STATED THEY WERE TOO SPECIAL NEED and stated reading their problems over the phone where others could hear
ID
Location
Jacksonville, Florida
Pros
- That they had lots of open appointments but i see why now
Cons
- And broke hippa by reading out loud my childrens issues
Reason of review
Poor customer service
Loss
$1000
Preferred solution
I want my kids xrays emailed to myself and new dentist ASAP
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Regency Square Mall Dental