Regency Car Sales Elgin
Regency Car Sales Elgin Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Regency Car Sales Elgin has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Stay well away".
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Verified Reviewer
Complaint
On the 13th Jan we purchased a 17seat Ford mini bus to transport school children we are on hazardous single track roads and require a vehicle fit for its purpose!
The vehicle has been malfunctioning two days after taking delivery of it taking into consideration its been in lockdown since March until Sept ! Numerous calls emails pleading with the company has fallen on deaf ears ! On one occasion the company gave us a mini bus only for 1 day to enable us to full fill our contract bearing in mind that this is no fault of our own and as a small contractor struggling during this uncertain times after paying £20k with vat this is a lot of money to us while the managing director of this company promotes vehicles for free to transport key workers during Covid this rubbed salt into my wounds and I decided to look into the vehicles past history !
I have now found the vehicle does not comply with its mileage recording service and noticed that during an MOT the vehicle failed due to a missing speed limiter plate recording a mileage higher than the mileage on the vehicle when we purchased it some nine months later
I feel the vehicle is showing signs of being tampered with hence reasons for computer gremlins of light glitches and malfunctioning faults !
We have been instructed by Regency to enable us to keep the vehicle filter clear we need to run the vehicle on a motor way frequent and if we dont do this the vehicle will keep failing in power and performance!
This does not sound right to us
- After sales service
Preferred solution: Let the company propose a solution
User's recommendation: Stay well away
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