Stevef K

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Horrible Service

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We were passing through the area (06/20/2021and decided to stop in to bowl: 1) the place is nearly empty 2) they have no cheap socks that you can buy 3) the manager tells me it is $28 per hour to bowl 4) we drive to the dollar store and buy 2 pairs of socks 5) return to the alley and then they tell me the cost is $34 per hour 6) I ask for the manager who told me $28, he comes, said he was wrong but will NOT honor the $28 he told me; even after we went and bought socks 7) it obviously is not about a $6 difference, but a matter of a man's word and customer service. HORRIBLE customer service when you tell a customer one price, then won't honor it! The $6 difference, cost the company $100 in sales to me for: bowling, food, drinks, shoes, etc... I will keep my $100 and go elsewhere....I see why the place is deserted! I told them they needed to visit Mattress Mack (Gallery Furniture) next door, to learn about customer service!!
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Preferred solution: Let the company propose a solution

User's recommendation: DO NOT THINK ABOUT IT!!!

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