Stevef K

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Horrible Service

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We were passing through the area (06/20/2021and decided to stop in to bowl:

1) the place is nearly empty

2) they have no cheap socks that you can buy

3) the manager tells me it is $28 per hour to bowl

4) we drive to the dollar store and buy 2 pairs of socks

5) return to the alley and then they tell me the cost is $34 per hour

6) I ask for the manager who told me $28, he comes, said he was wrong but will NOT honor the $28 he told me; even after we went and bought socks

7) it obviously is not about a $6 difference, but a matter of a man's word and customer service.

HORRIBLE customer service when you tell a customer one price, then won't honor it!

The $6 difference, cost the company $100 in sales to me for: bowling, food, drinks, shoes, etc...

I will keep my $100 and go elsewhere....I see why the place is deserted!

I told them they needed to visit Mattress Mack (Gallery Furniture) next door, to learn about customer service!!

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Preferred solution: Let the company propose a solution

User's recommendation: DO NOT THINK ABOUT IT!!!

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