Regal of Lakeland is the WORST DEALERSHIP AROUND

I WILL MAKE THIS PLAIN AND SIMPLE!!!!I REGAL OF LAKELAND ARE NOTHING BUT *** LIARS AND THIEF'S. THEY OVER CHARGED ME FOR MY VEHICLE, LIED ABOUT THE FREE MAINTENANCE AND LIED TO ME ABOUT CALLING OTHER BANKS ONCE THEY OPENED AGAIN TO GET THE PAYMENTS LOWERED!!! DO NOT TRUST ANYTHING THESE PEOPLE SAY!!! THEY ARE A BUNCH OF *** LAIRS AND THIEF'S AND I PRAY THAT KARMA GETS THEM AND THAT THEY GET SCREWED OVER LIKE THEY SCREWED ME OVER!!!! AND I BET THEY WILL NOT LET THIS REVIEW BE SEEN BECAUSE THE TRUTH HURTS!!!!! I WILL NEVER REFER ANYONE TO THIS DEALERSHIP AND I PRAYED THEY GET SHUT DOWN!!!! I HAVE SENT A COMPLIANT TO THE BETTER BUSINESS BUREAU ABOUT THESE LOSERS/LIARS/SCUMBAGS!!!!!!!!
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ID
#1067963 Review #1067963 is a subjective opinion of poster.
Location
Lakeland, Florida
Service
Regal Chevrolet Customer Care
Reason of review
Poor customer service

All I wanted was a battery

One fine morning I started my Chevy ssr and it barely turned over. I assumed it was the battery so I thought I would go to sams and get a new battery, but I said no I will go to the dealership they will do a better job. That was a serious mistake. I took the car in and as I was dropping it off one of the employees open the hood and slammed it down tearing off the Chevy symbol on the front of the car. The manager of service apologized and told me it would be repaired. Later the dealership called to tell me I needed a battery and the windshield wipers needed to be replaced. I authorized the work to be done. The next day I went to pick up the car. Paid my bill got in the car to find the Chevy emblem on the seat, started the car and turned on the wiper, the wiper blades flew off the car. I was still in the parking lot so I took the car back to service, after many apologies I got a ride back to my house by a friend. The next day I called the dealership numerous times without a return call. I called for the general manager numerous times still no return call. Finally the service manager called to tell me the parts were out a few days and my car would be out of service the rest of the week. The part is the emblem so I lose my use of the car for a week. Finally my car is ready everyone is afraid to deal with me because I am the complainer. They detail the car I leave the dealership and drive out going down the road 2 miles the car breaks down. I call the dealership and they ask if I need a tow. I let the car cool down and drive back to the dealership . The car is still there another week in the shop. This adventure is not over yet. All I wanted was a battery.
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ID
#543001 Review #543001 is a subjective opinion of poster.
Location
Lakeland, Florida
Reason of review
Poor customer service
Preferred solution
My car being out of service for a week because of a emblem shows a total lack of any concern but your company

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Related Companies

Regal Automotive Group, Regal Kia, Regal Honda, Regal Acura, Regal GMC

Summary

Regal Chevrolet is a car dealership which specializes in sales of new and pre-owned Chevrolet vehicles. The company was founded in June 1976. Its headquarters is based in Lakeland, Florida, United States. Regal Chevrolet offers vehicles with cargo van, sedan, truck, van, and SUV body styles. Customers can also purchase Audi, BMW, Honda, Kia, and many other makes. The company finance department helps to fill out an application form and get a car loan. Regal Chevrolet provides inspection, maintenance, repair, and upgrade services. Customers can order OEM parts and accessories for different models. It is possible to get an appraisal value on personal vehicle. Customer assistance is provided by email, phone, and live chat. The company accepts all major credit cards.

Regal Chevrolet reviews and complaints

Regal Chevrolet is ranked 1507 out of 4362 in Dealers category

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